Landlord Complaint Record: #20-1368

Rivers Bend    |    Jennifer Scalise    |    Windsor    ,    Connecticut 6095    Landlord Complaint 20-1368


Dispute or Remove Record
Page Options Page Options Page Options
  Print this page
  Email this page
CASE CLOSED RESOLVED Mar 22, 2011


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 20-1368 Filing Date : Mar 21, 2011
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Mar 21, 2011
The tradeline on the credit bureaus that I am trying to get deleted.
upload Kept Private Renter Mar 21, 2011
Fax to EQR
upload Kept Private Renter Mar 21, 2011
proof of paid in full and not settled.
upload Kept Private Renter Mar 21, 2011
Payment Confirmation to credit agency
upload Kept Private Renter Mar 21, 2011
e-mail i sent them along with my fax
upload Kept Private Renter Mar 21, 2011
Proof that EQR got my faxed request
upload Kept Private Renter Mar 21, 2011
EQR Property Management of Rivers bend recieved my request for help.
upload Kept Private Renter Mar 21, 2011
E-mail sent to Marie Driscoll that Jennifer Scalise advised.
upload Kept Private Renter Mar 21, 2011
All e-mail correspondence between Jennife Scalise and Greg Dion
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Jennifer Scalise RENTER : Kept Private
Property Name : Rivers Bend      
Address : 1 Phaeton Street Address : Kept Private
City, State - Zip : Windsor, Connecticut - 6095. City, State - Zip : North Reading, Massachusetts - 01864.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Removal of Tradeline for paid debt.
Fair Resolution according to renter :
  1. Written letter from Rivers Bend stating the Rivers Bend tradeline will be deleted off my credit report.

RENTAL DETAILS
Address               :   41 Victoria Street
City, State - Zip   :   Windsor, Connecticut - 1864.

COMPLAINT DETAILS (from renter)

I had an outstanding debt to Rivers Bend for $245.29. It went to a collection agency. I paid off that balance on August 3, 2009. I recently applied for a mortgage and was declined because the Rivers Bend trade line is still showing on my credit report. I have contacted the property manager and the property management company via certified mail and e-mail and they are unwilling to help me get this removed. I have informed them that according to the Fair Credit Reporting Act section § 605. Requirements relating to information contained in consumer reports [15 U.S.C. §1681c] subsection (c) there is no statute saying that a creditor must report a trade line to that is mandatory to keep reporting it. Without this trade line removed, I am unable to get funding approved for a mortgage. I have supporting documents for this complaint, as well as all the correspondence that has taken place. Please provide me with an avenue to provide the supplemental document support and I hope that this complaint well allow me to be able to have a future with my wife and family. Thank you

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (9)
Agent Date Response
Agent Mar 22, 2011 TENANT UPDATE: Tenant has contacted chat support to inform the agent that the case has been resolved by management. This case is now closed.
Agent Mar 22, 2011 CERTIFIED MAILING: This case is being sent via USPS Certified Mail: A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing.
Agent Mar 22, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: MARCH 30, 2011 by 7pm
Agent Mar 22, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Mar 22, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Mar 22, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Mar 22, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Mar 22, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Mar 22, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.