Seaside Grove at Carolina Forest Luxury Apartment Homes    |    Kristy Rushing    |    Myrtle Beach    ,    South Carolina     Landlord Complaint 20-1384

I have resided at Seaside Grove since April of 2010. I started noticing bites on my body, and recently spotted actual bugs. I personally called Orkin on March 19, 2011 and they in turn contacted Seaside Grove. Kimberly from the front office contacted me on March 21, 2011 and informed me that Orkin would be coming that day to inspect. The inspector found one adult bedbug and a couple of nymphs in our boxspring and reported his findings to the front office. A couple of hours later, I went up to the front office to speak with Kristy regarding this issue. I was then informed that we did have bedbugs and that I was liable for the extermination fees estimated at $900. I asked her how we could be held liable when they were not certain that there were not bedbugs in other surrounding apartments. Kristy then said they would be checking the other apartments but in previous cases of bedbugs in the apartments, the people who reported it first were generally where the bedbugs started. Our lease is up April 1, 2011 and we have plans to move out into a new apartment complex before then. She then said that they were going to wait to exterminate after we moved out. So therefore we would be responsible for getting rid of the bedbugs that may be in or on our possessions we would be taking with us. On March 22, 2011 Kristy called to inform me that they had notified the surrounding apartments that Orkin would be coming to inspect. She also said the apartment below us had mentioned that they had bugs in the corners of their ceilings. After further inspection of the surrounding apartments, we were found to be not at fault. The extermination is now set to take place March 25, 2011 before we move out. They can not guarantee that our bedroom or living room furniture will be completely free of bedbugs. We do not want to take these pest to our new apartment. The only way to guarantee that we do not transport them to our new place is to get rid of all the furniture. I spoke with Kristy today March 24, 2011 and she stated that if we had to get rid of our furniture, that they were not liable for reimbursement. She told me that the apartment complex would be paying for the extermination, but not for our losses or inconvenience. We have also had to further burden ourselves with going out and buying trash bags to put all our belongings in, as well as spending money to use industrial washers and dryers to try to salvage our clothing and linens.