Landlord Complaint Record: #20-1403

Judy Simmons    |    Beavercreek    ,    Ohio 45434    Landlord Complaint 20-1403


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CASE CLOSED MEDIATION REFUSED Jun 2, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 20-1403 Filing Date : Apr 1, 2011
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code 4 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Apr 22, 2011
cracks in foundation. had persistent problems with ants in all parts of the house
upload Kept Private Renter Apr 22, 2011
Water leaked from the ceiling onto the bookshelf below, changes visible in paint on ceiling
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Judy Simmons RENTER : Kept Private
Property Name :      
Address : 173 James River Road Address : Kept Private
City, State - Zip : Beavercreek, Ohio - 45434. City, State - Zip : Kettering, Ohio - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Breach of Agreement
Fair Resolution according to renter :
  1. Refund $1000 of $1500 paid security deposit.

RENTAL DETAILS
Address               :   3140 BIG HILL RD
City, State - Zip   :   KETTERING, OH - 45419 1207.

COMPLAINT DETAILS (from renter)

We moved out of this rental home for a number of reasons. We provided notice of leave as soon as she was reachable. House was left clean with no property damage (do have photos). Landlord is refusing to return the security deposit because of several reasons: 1. Stove not adequately cleaned. 2. Some residual wood in fireplace 3. Touch up paint to white walls was not matched well enough. 4. Yard work was not to her liking (never had complaints from the city or neighbors). 5. Utility payment. (The only bill left is water which is pending a meter reading). 5. Bills

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
Agent Jun 2, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Apr 29, 2011 FINAL CALL: The agent has contacted the landlord one final time. A final 3 business day extension has been provided in hopes of resolving this complaint. Pending landlord response...
Agent Apr 14, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Apr 14, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Apr 1, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: APRIL 11, 2011 by 7pm
Agent Apr 1, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Apr 1, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Apr 1, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Apr 1, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Apr 1, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Apr 1, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.