Landlord Complaint Record: #20-1416

Baerbel Kittelmann    |    Somerville    ,    Massachusetts 02144    Landlord Complaint 20-1416


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CASE CLOSED FORCE REQUIRED Jun 2, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-1416 Filing Date : Apr 8, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Baerbel Kittelmann RENTER : Kept Private
Property Name :      
Address : 136 Morrison Ave Address : Kept Private
City, State - Zip : Somerville, Massachusetts - 02144. City, State - Zip : Somerville, Massachusetts - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Breach of Agreement, Inability to park in allotted parking spaces
Fair Resolution according to renter :
  1. Have her pull her car forward to allow us to park in the allotted spaces
  2. Pay for the parking tickets that have resulted due to her not responding to our requests (and move her car)
  3. Refund $2900 deposit
  4. Reimburse for RPA Fees

RENTAL DETAILS
Address               :   138 MORRISON AVE
City, State - Zip   :   SOMERVILLE, MA - 02144 2113.

COMPLAINT DETAILS (from renter)

The contract allots us 2 tandem parking spaces in the driveway. Our landlord has not allowed us to park in the allotted spots since one month after the lease was signed because it was an inconvenience to her, though she allowed her daughter who lived with her to park in one of the spaces. Finally, after much questioning and pleading, last month she allowed one of us to park in the driveway due to large amounts of tickets which were received from parking on the street without a permit. Since then, her car has not passed emissions and she is not allowed to drive it. She has removed the license plates from her car as evidence of this (in addition to her communicating this verbally). However, she refuses to pull her car forward so that we can use all of the parking spaces in the driveway. This has become an issue since now, both of the cars that need to park in the driveway do not have Somerville parking permits and will be (and have been) ticketed for parking on the street.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
Agent Jun 2, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Apr 29, 2011 FINAL WRITTEN NOTICE: The landlord has failed to respond to previous written and verbal request. The Agent has drafted a final notice that will be mailed out today. This is the final opportunity for the landlord to respond to this complaint. One final week extension. (Mailing sent)
Agent Apr 25, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Apr 25, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Apr 11, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: APRIL 18, 2011 by 7pm
Agent Apr 11, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Apr 11, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Apr 11, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Apr 11, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Apr 11, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Apr 11, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.