Landlord Complaint Record: #20-1445

James McGregor IV    |    Iowa City    ,    Iowa 52246    Landlord Complaint 20-1445


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CASE CLOSED FORCE REQUIRED Jun 16, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-1445 Filing Date : Apr 18, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 4 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : James McGregor IV RENTER : Kept Private
Property Name :      
Address : 334 Westside Drive Address : Kept Private
City, State - Zip : Iowa City, Iowa - 52246. City, State - Zip : Laurens, Iowa - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Landlord has not refunded deposit or provided a repair list in 4 months.
Fair Resolution according to renter :
  1. Refund $1000 deposit and reimburse RPA fees

RENTAL DETAILS
Address               :   982 Westside Drive
City, State - Zip   :   Iowa City, Iowa - 52246.

COMPLAINT DETAILS (from renter)

Landlord has not refunded my $1000 security deposit or provided a repair list in 4 months. My lease went from 9/6/10-12/12/10. My forwarding address was written on the lease and I provided it along with my phone number in a letter I provided before I left. I have only been able to reach the landlord twice, which he said the deposit would be taken care of. I have left numerous phone messages to which none have been returned.

LANDLORD / TENANT RESPONSES (2)
From Date IP Address Response
Renter Jun 6, 2011 66.172.206.38 I called Jim (landlord), got no answer and left another message.
Renter May 23, 2011 208.89.175.52 Any updates?

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
Agent Jun 16, 2011 LANDLORD REFUSED: The Agent has made every reasonable effort to get the landlord to respond to the complaint filed by the tenant. The landlord has refused. The RPA can no longer mediate as the landlord is unwilling to cooperate.
Agent Jun 2, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent May 25, 2011 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable.
Agent May 24, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Apr 29, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Apr 29, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Apr 19, 2011 CERTIFIED MAILING: This case is being sent via USPS Certified Mail: 7010 0780 0000 1423 9668 A duplicate Mailing is also b eing sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing.
Agent Apr 19, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: April 27, 2011 by 7pm
Agent Apr 19, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Apr 19, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Apr 19, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Apr 19, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Apr 19, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Apr 19, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.