Landlord Complaint Record: #20-1448

Pine Ridge Apartments, Goldberg companies inc.    |    Willoughby    ,    Ohio 44094    Landlord Complaint 20-1448


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CASE CLOSED RESOLVED May 20, 2011


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 20-1448 Filing Date : Apr 19, 2011
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Landlord May 2, 2011
copy of checks for resident referrals
upload Kept Private Landlord May 2, 2011
copy of checks for resident referrals
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Pine Ridge Apartments, Goldberg companies inc. RENTER : Kept Private
Property Name :      
Address : 252 Par Lane Address : Kept Private
City, State - Zip : Willoughby, Ohio - 44094. City, State - Zip : willoughby, Ohio - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Referal checks.
Fair Resolution according to renter :
  1. Referral checks $ 750

RENTAL DETAILS
Address               :   2260 PAR LN APT 309
City, State - Zip   :   WILOUGHBY HLS, OH - 44094 2946.

COMPLAINT DETAILS (from renter)

I refered two friends to live in Pine Ridge apartments. There fore they need to pay $750. I have been following this issue since last december. I have been their office over than 20 times. End of the March a guy his name is Derek called me and he told me my checks' apporoved. I was supposed to be paid. unfortunatly nothing changed. I have been waitting about nine months. There is no improvement. I want my referral checks.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord May 2, 2011 70.62.195.106 Mr. Saltas is eligbile for a total of $500.00 in referral fees ($250 per referral). Copies of the checks have been uploaded and Mr. Saltas has been notified that the checks are available for him. We are sorry for the delay.

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
Agent May 3, 2011 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable.
Agent Apr 29, 2011 ADDRESS CORRECTION: The tenant had provided a bad address for the landlord. The street address is 2252 and not 252 as filed by the tenant. (Most likely a typo) All mailing have been corrected and addressed to the proper address.
Agent Apr 29, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: May 9th, 2011 by 7pm
Agent Apr 29, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Apr 29, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Apr 29, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Apr 29, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Apr 29, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Apr 29, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.