Landlord Complaint Record: #20-1497

Sugar House Sweets    |    John Landlord    |    Salt Lake City    ,    Utah 84155    Landlord Complaint 20-1497


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CASE CLOSED RESOLVED May 19, 2011


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 20-1497 Filing Date : May 13, 2011
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : John Landlord RENTER : Kept Private
Property Name : Sugar House Sweets      
Address : 2500 Warner Street Address : Kept Private
City, State - Zip : Salt Lake City, Utah - 84155. City, State - Zip : Salt Lake City, Utah - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Landlord Not Refunding Deposit
Fair Resolution according to renter :
  1. Refund $400 Deposit
  2. Remove Bogus Carpet Replacement Cost of $1500

RENTAL DETAILS
Address               :   123 S MAIN ST
City, State - Zip   :   SALT LAKE CTY, UT - 84111.

COMPLAINT DETAILS (from renter)

The landlord has charged $1500 for carpet replacement. The carpet was not damaged...

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (7)
Agent Date Response
Agent May 13, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: May 23, 2011 by 7pm
Agent May 13, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent May 13, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent May 13, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent May 13, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent May 13, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent May 13, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.