Landlord Complaint Record: #20-1499

Hermosa Properties, LLC    |    Bob Flessas    |    Pewaukee    ,    Wisconsin 53072    Landlord Complaint 20-1499


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CASE CLOSED FORCE REQUIRED Jun 28, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-1499 Filing Date : May 14, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 3 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Bob Flessas RENTER : Kept Private
Property Name : Hermosa Properties, LLC      
Address : Post Office Box 682 Address : Kept Private
City, State - Zip : Pewaukee, Wisconsin - 53072. City, State - Zip : West Allis, Wisconsin - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Eviction-Rent money dispute
Fair Resolution according to renter :
  1. Refund rent money

RENTAL DETAILS
Address               :   3134 N BARTLETT AVE
City, State - Zip   :   MILWAUKEE, WI - 53211 3018.

COMPLAINT DETAILS (from renter)

Someone who was not welcome and was not invited came over and kicked the doors in. I happened to be home at the time while my room mate was in Arizona with her dad(who is also the property manager). The doors and locks were replaced and in the same day I was sent an eviction notice that was typed by Bob and not court ordered. I moved my things out in 3 days. Later, I was sent a letter that Bob had also typed with the details and cost of the doors. I was not sent a work order or invoice to ensure he wasn't lying about the cost. In a phone call he also refused to send me any such proof. Also, in the same letter he stated he was keeping my half of the security deposit, which when moving in I was told was $375 but in the letter was $250. He also wrote that because I failed to notify them of me moving out he was keeping my rent that I had paid early to pay for the rest of the doors. The bank owns the building and there was no lease signed. I have tried to talk to him twice on the phone both times resulted in him losing his temper, name calling, then hanging up. I also tried to get in contact with his boss. It took me three calls in ten minutes for the secretary to finally transfer me and when she did she transferred me to Bob who refused to let me talk to his boss.

LANDLORD / TENANT RESPONSES (1)
From Date IP Address Response
Renter Jun 20, 2011 107.8.138.10 I haven't heard from anyone from hermosa properties. Nothing has changed as far as the status of the case and no solution has been made.

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
Agent Jun 28, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Jun 16, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Jun 2, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Jun 2, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent May 20, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: May 30, 2011 by 7pm
Agent May 20, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent May 20, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent May 20, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent May 20, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent May 20, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent May 20, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.