| Landlord Complaint Record: #20-1569 |
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Jim Hagen | Ocean Park , Washington 98640 Landlord Complaint 20-1569 |
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| CASE CLOSED | RESOLVED | Jun 16, 2011 |
RESOLVED! This complaint has been resolved. Landlord acted
professionally by providing a fair and prompt resolution.
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| Case Number | : | 20-1569 | Filing Date | : | May 20, 2011 | |
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| Investigating Agent | : | Kept Private | Case Disposition | : | Resolved | |
| Complaint Level | : | Code 3 | Landlord Response | : | Case Closed |
| SUPPORTING DETAILS | ||||
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| Type | Title / Link | Posted By | Date Uploaded | Comments |
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Kept Private | Renter | Jun 2, 2011 |
Here it states what exactly is the definition of a public place and place of employment. Not a residential area. |
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Kept Private | Renter | Jun 2, 2011 |
The title of the law that they use in their rental lease, says it itself. A law for smoking in public places and places of employment. |
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Kept Private | Renter | Jun 2, 2011 |
Here is the smoking page to the rental lease. It misuses the RCW 70.160.075 by calling the residential house we rented, public. This law does not apply to residential areas. There was no violation of our smoking policy per our contract. |
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Kept Private | Renter | Jun 2, 2011 |
Here is the letter we responded with to their third letter. |
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Kept Private | Renter | Jun 2, 2011 |
This is the first post marked letter we received from the landlord. It is after the required 14 days under RCW 59.18.280. We believe there is no good explanation on why a letter was sent late. They with held our $700 deposit and there is nothing in the RCW 59.18.280 mentioning "Good faith estimates" as we were lead to believe. The accidental damage done to the outside of the house is in no way related and was quickly filed and taken care of by our insurance. |
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Kept Private | Renter | Jun 2, 2011 |
This is the first post marked letter we received from the landlord. It is after the required 14 days under RCW 59.18.280. We believe there is no good explanation on why a letter was sent late. They with held our $700 deposit and there is nothing in the RCW 59.18.280 mentioning "Good faith estimates" as we were lead to believe. The accidental damage done to the outside of the house is in no way related and was quickly filed and taken care of by our insurance. |
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Kept Private | Renter | Jun 2, 2011 |
This is the first post marked letter we received from the landlord. It is after the required 14 days under RCW 59.18.280. We believe there is no good explanation on why a letter was sent late. They with held our $700 deposit and there is nothing in the RCW 59.18.280 mentioning "Good faith estimates" as we were lead to believe. The accidental damage done to the outside of the house is in no way related and was quickly filed and taken care of by our insurance. |
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Kept Private | Renter | Jun 2, 2011 |
conclusion to third letter. |
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Kept Private | Renter | Jun 2, 2011 |
Second page |
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Kept Private | Renter | Jun 2, 2011 |
The first page of the third letter to us |
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Kept Private | Renter | May 20, 2011 |
Conclusion |
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Kept Private | Renter | May 20, 2011 |
Conclusion |
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Kept Private | Renter | May 20, 2011 |
Page 1 of second letter to landlord |
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Kept Private | Renter | May 20, 2011 |
Conclusion to second letter |
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Kept Private | Renter | May 20, 2011 |
the top of this page shows that they want to apply left over insurance money to our statement they which to place on us, the misuse of the Washington smoking law RCW 70.160, the claiming of dropping a 500 dollar smoking fee but wanting to charge us for smoking damage, and other totals that go against totals of their first letter |
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Kept Private | Renter | May 20, 2011 |
towards the bottom of this page is where they have the total amount of money used from the insurance company (versus how much they were given into page 2 of this letter) |
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Kept Private | Renter | May 20, 2011 |
This is the cover where they first mention the left over money received from the insurance company, $728.36 that they want to credit towards the unnecessary work done to the house |
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Kept Private | Renter | May 20, 2011 |
Second page of our first letter to landlord |
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Kept Private | Renter | May 20, 2011 |
First page of our letter to landlord |
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Kept Private | Renter | May 20, 2011 |
Fourth page of first letter from landlord |
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Kept Private | Renter | May 20, 2011 |
third page of first letter sent from landlord |
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Kept Private | Renter | May 20, 2011 |
second page to first letter from landlord |
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Kept Private | Renter | May 20, 2011 |
Letter 1, first page sent from landlord |
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Kept Private | Renter | May 20, 2011 |
This is the cover letter to the first letter sent to us. |
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Kept Private | Renter | May 20, 2011 |
This has been the most clear picture of the damaged door I've been able to find so far. You can tell at the bottom a few screws, and chipped wood. Also a dark space between the door and frame. |
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Kept Private | Renter | May 20, 2011 |
This has been the most clear picture of the damaged door I've been able to find so far. You can tell at the bottom a few screws, and chipped wood. Also a dark space between the door and frame. |
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Kept Private | Renter | May 20, 2011 |
This has been the most clear picture of the damaged door I've been able to find so far. You can tell at the bottom a few screws, and chipped wood. Also a dark space between the door and frame. |
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Kept Private | Renter | May 20, 2011 |
Shows the electrical box hanging near the outside faucet after a windy day. |
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Kept Private | Renter | May 20, 2011 |
This shows that much of the small carpeted living room was protected by a rug, and more carpet views. |
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Kept Private | Renter | May 20, 2011 |
This picture is of my daughter playing on the "destroyed" carpet with her new going away gift, a train set, two weeks prior to move out. |
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Kept Private | Renter | May 20, 2011 |
In the back ground is the electrical box hanging, to the left of the box is a long black mark left by it from when it blows in the wind |
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Kept Private | RPA Mailing Center | The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager. | |
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Kept Private | RPA Mailing Center | The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager. | |
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Kept Private | RPA Mailing Center | This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing. | |
| LANDLORD / MGR | : | Jim Hagen | RENTER | : | Kept Private | |
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| Property Name | : | |||||
| Address | : | PO BOX 739 | Address | : | Kept Private | |
| City, State - Zip | : | Ocean Park, Washington - 98640. | City, State - Zip | : | Salem, Oregon - . | |
| Phone | : | Kept Private | Phone | : | Kept Private |
| COMPLAINT | : | Landlord demanding unwarranted funds and other offensives |
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| Fair Resolution according to renter | : |
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| RENTAL DETAILS | ||||
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Address : 26414 Vernon AVE City, State - Zip : Ocean Park, Washington - 98640. |
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| COMPLAINT DETAILS (from renter) |
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Failed to comply with the landlord duties of Washington law RCW 59.18.060. A metal electrical box hanging from cables on the north side of the house was to be mounted but never was. It would beat against the house in the wind, causing damage, threatened safety, and was an increasing hazard for accidents. During the first winter occupying the house, the back door split open and did not close. The door, a few days later, was nailed and screwed together as a temporary fix but left large holes/cracks between it and the frame. It was to be later repaired but was not, thus would allow much heat out and let cold in. In November of 2010, the living room heater became faulty, it would turn on for no more than a few minutes at a time, you would have to wait 45 minutes to an hour before turning it back on to try to get a few more minutes out of it. This problem was never fixed. Within the first few months of living at this residence, the "New" dishwasher's motor burnt out and took months to repair. There was defective light fixtures in the only bathroom. The decorative glass pieces would repeatedly fall and break the bulbs. This issue was also never fixed. Along with the violations, they also miss use the Washington smoking law RCW 70.160.075 in their lease. Trying to enforce it to residential areas. There's also with holding security deposit and demanding more money for unnecessary renovations he elected to do. This is still an ongoing dispute. They have also over charged my insurance company for accidental damage, and want to "Credit" the remaining amount towards the statement they want to place upon us for these unnecessary renovations. |
| LANDLORD / TENANT RESPONSES (0) | |||
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| INVESTIGATING AGENT - REMARKS (7) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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