Landlord Complaint Record: #20-1585

71 hazard ave    |    Henry foley    |    Enfield    ,    Connecticut 06082    Landlord Complaint 20-1585


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CASE CLOSED MET MINIMUM REQUIREMENT Jul 10, 2011


REQUIREMENT MET: After mediation it has been determined that the landlord met the minimum requirement for this complaint.
 



Case Number : 20-1585 Filing Date : May 30, 2011
Investigating Agent : Kept Private Case Disposition : Met Minimum Requirement
Complaint Level : Code 5 Landlord Response : Poor

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Henry foley RENTER : Kept Private
IProperty Name : 71 hazard ave      
Address : 71 hazard ave Address : Kept Private
City, State - Zip : Enfield, Connecticut - 06082. City, State - Zip : enfield, Connecticut - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : mail being opened 3 times, mold issues, flooded basement
Why Renter Filed : Report Landlord
Fair Resolution according to renter :
  1. two year lease one year in want to end contract for last year

RENTAL DETAILS
Currently living in Rental : Yes      Property Type :
Rent : 900 Beds : 3      Address               :   105 windsor st
     City, State - Zip   :   enfield, Connecticut - 06082.
Deposit : 900 Baths : 1
Number of People in Household : 3

PRECEDING CIRCUMSTANCES
Renter has contacted landlord about problem : Yes     Written Contract : Yes
Landlord has attempted to resolve problem : Unwilling     Problem is ongoing : Yes

COMPLAINT DETAILS (from renter)

filed police report landlords parents live below us had personal mail with ss security number opened 3 times ,mold covering entire room that he refuses to fix,basment flooded ,and had to spend own money to pump out,housing inspector has pitures of mold issue,his name is Steven Denesha 860 745 0383

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
Agent Jun 16, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Jun 13, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Jun 13, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Jun 2, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: June 10, 2011 by 7pm
Agent Jun 2, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Jun 2, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Jun 2, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Jun 2, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Jun 2, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Jun 2, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.