Landlord Complaint Record: #20-1596

The Paths at Loveton Farms    |    Henderson-Webb, Agent for The Paths at Loveton Farms LLLP    |    Cockeysville    ,    Maryland 21030    Landlord Complaint 20-1596


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CASE CLOSED MET MINIMUM REQUIREMENT Jul 30, 2011


REQUIREMENT MET: After mediation it has been determined that the landlord met the minimum requirement for this complaint.
 



Case Number : 20-1596 Filing Date : Jun 2, 2011
Investigating Agent : Kept Private Case Disposition : Met Minimum Requirement
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Landlord Jun 3, 2011
Their flat out refusal to make any sort of compromise
upload Kept Private Landlord Jun 3, 2011
Their flat out refusal to make any sort of compromise
upload Kept Private Renter Jun 3, 2011
my last letter to date
upload Kept Private Landlord Jun 3, 2011
Hendersen-Webb response to my letter of 4/29
upload Kept Private Landlord Jun 3, 2011
Hendersen-Webb response to my letter of 4/29
upload Kept Private Landlord Jun 3, 2011
Hendersen-Webb response to my letter of 4/29
upload Kept Private Renter Jun 3, 2011
This was my response to Hen Web letter of 4/29/11
upload Kept Private Landlord Jun 3, 2011
Received days after my letter informing of my intent not to renew my lease I thought this was a form letter that simply crossed mine in the mail.
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Henderson-Webb, Agent for The Paths at Loveton Farms LLLP RENTER : Kept Private
Property Name : The Paths at Loveton Farms      
Address : 1025 Cranbrook Road Address : Kept Private
City, State - Zip : Cockeysville, Maryland - 21030. City, State - Zip : Sparks, Maryland - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Automatic renewal of lease
Fair Resolution according to renter :
  1. Need to come to a compromise as I cannot afford the "buy-out" option and am not in a position to find a qualified person or persons to relet

RENTAL DETAILS
Address               :   9-I Shelby's Path
City, State - Zip   :   Sparks, Maryland - 21152.

COMPLAINT DETAILS (from renter)

My lease automatically renews each year and I have rented said apt for 8 years. I missed the cutoff date by three (3) working days giving Hendersen-Webb 69 days notice instead of 72. This was not out of negligence or arrogance but simply a mistake. I have written two letters begging for their reconsideration and they are unwilling to come to ANY compromise. I cannot afford to give them the "buy-out": two (2) months rent; and I do not have the advantages at my disposal to "provide another individual who meets (their) leasing criteria" as their own leasing agents have. They refuse to show the apartment and have advised me that I will be held responsible for the lease through June 30, 2012 unless I take one of the two options. I have tried reasoning and pleading, all to no avail. Copies of our correspondence will be attached.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
Agent Jul 19, 2011 REQUEST FOR FAIR SETTLEMENT: It is clear that both parties feel that they are justified in their arguments. However, if we are to resolve this complaint through mediation, we will need to find a fair solution that both parties can agree on. The agent is asking that both parties reconsider their stances and offer a solution that will be fair to all involded. The agent will allow both the tenant and landlord one week to make an offer that would be acceptable. The agent will review the offers to determine if further mediation is applicable. It is the agents hope that both parties will reach an agreement through mediation. Pending one week response period...
Agent Jul 10, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Jun 28, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Jun 28, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Jun 15, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: June 22, 2011 by 7pm
Agent Jun 15, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Jun 15, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Jun 15, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Jun 15, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Jun 15, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Jun 15, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.