Landlord Complaint Record: #20-1640

Kelly Barisas    |    Milwaukee    ,    Wisconsin 53207    Landlord Complaint 20-1640


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CASE CLOSED FORCE REQUIRED Jul 30, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-1640 Filing Date : Jun 16, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Jun 24, 2011
Here is the Transmittal for your files.
upload Kept Private Renter Jun 24, 2011
Sorry it took me awhile to figure out how to change a pdf file to jpg.
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Kelly Barisas RENTER : Kept Private
Property Name :      
Address : 1826 E Bennett Ave Address : Kept Private
City, State - Zip : Milwaukee, Wisconsin - 53207. City, State - Zip : Milwaukee, Wisconsin - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : security deposit
Fair Resolution according to renter :
  1. Refund of up to 550 dollars of my deposit, (received $250 only)
  2. Reimbursement for RPA fees

RENTAL DETAILS
Address               :   1826 E BENNETT AVE
City, State - Zip   :   MILWAUKEE, 0 - 53207 2961.

COMPLAINT DETAILS (from renter)

The apartment was old and had issues when we moved in. She is accusing us of damages that were already present, and itemizing an outrageous amount to be taken from our deposit that we had no part in. I would have been begrudgingly fine with two hundred dollor deduction, but $500 is too much. We had moved out on the 15th of the month and I had contacted her and told her that we just had a few things left and we had a little cleaning to do, she did not tell me she would charge me rent beyond the 15th. She intimatted that everything would be fine, and she said she was too busy to pick up the keys before the 23rd. Then she turned on me when I gave her the keys telling me she was going to charge me for the extra time. A month before that she had written a recommendation for me, saying we were good tenents and she was not going to withhold any of our security deposit. It is signed in her own hand. In the process of moving out I broke a small pane of glass and there is some wear and tear, but most of the things she has listed on her deductions were already an issue when we moved in and had no idea she would try and blame us for that stuff. Secondly When we moved in we dealt solely with her sister who was originally going to be the property manager.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
Agent Jul 30, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Jul 10, 2011 FINAL WRITTEN NOTICE: The agent has created a final written notice. The landlord will be provided with 1 final week to respond to this complaint.
Agent Jul 10, 2011 TENANT EMAIL: The tenant has stated that he feels that the landlord does not care about the complaint and will not be responding. The Agent will provide another opportunity for the landlord to respond.
Agent Jun 27, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Jun 27, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Jun 17, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: June 27, 2011 by 7pm
Agent Jun 17, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Jun 17, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Jun 17, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Jun 17, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Jun 17, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Jun 17, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.