Landlord Complaint Record: #20-1646

Meadowbrook Manor    |    Shannon Or Karen    |    St. Louis Park    ,    Minnesota 55426    Landlord Complaint 20-1646


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CASE CLOSED RESOLVED Jul 30, 2011


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 20-1646 Filing Date : Jun 19, 2011
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Shannon Or Karen RENTER : Kept Private
Property Name : Meadowbrook Manor      
Address : 6860 Excelsior Blvd. Address : Kept Private
City, State - Zip : St. Louis Park, Minnesota - 55426. City, State - Zip : St. Louis Park, Minnesota - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs
Fair Resolution according to renter :
  1. Get rid of infesation of bed bugs

RENTAL DETAILS
Address               :   6921 Meadowbrrok Blvd. #268
City, State - Zip   :   St. Louis Park , Minnesota - 55426.

COMPLAINT DETAILS (from renter)

I am not sure where the bugs are coming from, it would be ideal if the whole building was treated. There are gaps under the doors of the units and if they live in carpet and fabric... then I'm sure they can travel through the fabric. I have seen one bug in my house, it was on my pillow.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Jun 30, 2011 76.17.174.188 A "complaint notice" has been received from a business identified as www.RPAusa.com (case #20-1646) re: bed bugs. As you know we have contracted Arrow Pest Control, Dennis Siebert, 612-272-6500 to service this apartment and the apartment building. We are forwarding the complaint to Arrow Pest Control for consideration in further service and/or inspection of you apartment as they feel necessary to resolve the pest control issue with you. If you need any other discussion with the pest control professional, Dennis Siebert, please communicate with him. Sincerely, Denn Evans Property Manager cc: www.RPAusa.com

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
Agent Jul 30, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Jul 10, 2011 FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable.
Agent Jul 1, 2011 TENANTS RIGHT TO RESPOND: The tenant has right to respond to the response made by the landlord. Agent will review the response to determine if further mediation is applicable to this case. Agent will allow one week for the tenant to respond. Pending tenants response...
Agent Jun 27, 2011 CERTIFIED MAILING: This case is being sent via USPS Certified Mail: 7010 0780 0000 1423 9262 A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing.
Agent Jun 27, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: July 6th, 2011 by 7pm
Agent Jun 27, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Jun 27, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Jun 27, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Jun 27, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Jun 27, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Jun 27, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.