Landlord Complaint Record: #20-1764

Melanine Simmerman, Arthur Nanman    |    New York    ,    New York 10128    Landlord Complaint 20-1764


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CASE CLOSED FORCE REQUIRED Sep 9, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-1764 Filing Date : Jul 25, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Melanine Simmerman, Arthur Nanman RENTER : Kept Private
Property Name :      
Address : 345 E, 92nd St, Apt # 2C Address : Kept Private
City, State - Zip : New York, New York - 10128. City, State - Zip : Oakbrook Terrace, Illinois - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Deposit not being refunded
Fair Resolution according to renter :
  1. Refund Deposit $1800.00
  2. Alert current occupants

RENTAL DETAILS
Address               :   345 E, 92nd St, Apt # 2C
City, State - Zip   :   New York, New York - 10128.

COMPLAINT DETAILS (from renter)

I have rented this studio apartment for 2 months of May and June 2011 as my sister was visiting me for graduation. Everything was ok. The agreement was made by Arthur Nanman he is the boyfriend of Melanine Simmerman as she was away. I have only been in touch wit Arthur throughout, but originally the apartment is in the name of Melanine. I was due to vacate the apt on the 28th of June and also receive my deposit check on that day but Arthur told that he was caught in a family emergency and would mail the check. He sent a text message saying that the check he sent came back to him and from then on there is no communication. He does not reply to the text and cuts all the calls I have made. He is a big liar and a fraud. I have all the texts that he has sent me and the ones that I have sent him.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
Agent Sep 9, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Sep 9, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Aug 30, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Aug 18, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Aug 18, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Jul 30, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: August 8, 2011 by 7pm
Agent Jul 27, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Jul 27, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Jul 27, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Jul 27, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Jul 27, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Jul 27, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.