Landlord Complaint Record: #20-1775

Weston Properties, Inc., Steve and Nicole Veith    |    Penn Valley    ,    Pennsylvania 19072    Landlord Complaint 20-1775


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CASE CLOSED FORCE REQUIRED Sep 9, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-1775 Filing Date : Jul 27, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Weston Properties, Inc., Steve and Nicole Veith RENTER : Kept Private
Property Name :      
Address : 1130 N. Woodbine Avenue Address : Kept Private
City, State - Zip : Penn Valley, Pennsylvania - 19072. City, State - Zip : Munich, Alabama - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Deposit was not refunded
Fair Resolution according to renter :
  1. Refund $200 Deposit

RENTAL DETAILS
Address               :   2101 Chestnutstreet, unit 623
City, State - Zip   :   Philadelphia, Pennsylvania - 19103.

COMPLAINT DETAILS (from renter)

I vacated the apartment on June 29, 2011. I sent several emails to the landlords asking for the deposit, but did not receive any response. I read that other persons had the same issue with Steve and Nicole Veith.

LANDLORD / TENANT RESPONSES (1)
From Date IP Address Response
Renter Aug 18, 2011 193.174.98.17 The deposit has not yet been refunded. I offered transfer to bank account or payment via Western Union. Nothing happend.

INVESTIGATING AGENT - REMARKS (9)
Agent Date Response
Agent Sep 9, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Aug 16, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Jul 30, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: August 8, 2011 by 7pm
Agent Jul 30, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Jul 30, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Jul 30, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Jul 30, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Jul 30, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Jul 30, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.