Landlord Complaint Record: #20-1787

LeClaire Station Apts.    |    Don Sharma    |    Oak Forest    ,    Illinois 60452    Landlord Complaint 20-1787


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CASE CLOSED MEDIATION REFUSED Oct 17, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 20-1787 Filing Date : Aug 3, 2011
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Don Sharma RENTER : Kept Private
Property Name : LeClaire Station Apts.      
Address : 5049 W. 159th. St. Address : Kept Private
City, State - Zip : Oak Forest, Illinois - 60452. City, State - Zip : Oak Forest, Illinois - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Loud Neighbors, roaches, Bedbugs, Mice, Broken security doors, Haven for Il
Fair Resolution according to renter :
  1. Get rid of the bedbugs, roaches mice, and loud disruptive neighbors, drug dealers and trash in the hallways

RENTAL DETAILS
Address               :   15859 LE CLAIRE AVE APT C112
City, State - Zip   :   OAK FOREST, IL - 60452 3949.

COMPLAINT DETAILS (from renter)

This landlord Should provide the services that are paid for. He ignores complainys because most of the tenants are in the country Illegally. He has Instructed the Security guards to ignore our complaints.

LANDLORD / TENANT RESPONSES (1)
From Date IP Address Response
Renter Aug 17, 2011 166.249.129.23 Today I recieved a notice from Mr. Don Sharma informing me that my lease will not be renewed. I feel that this is retaliation because I have filed a complaint not only with the Renta Protecyion agency, but also with the city of Oak Forest in Illinois. I have been told by the manager of the complex that I am one of the few tenants who follow all the rules of the lease. Myy rent has never been late , I have never had any Complaints and my apt is probably the best kept and cleanest in the building. Mr. Sharma wants no complaints. He does not provide the Services that are paid for by the renters.

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
Agent Sep 9, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Sep 9, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Sep 9, 2011 POSSIBLE LANDLORD RETALIATION: The tenant has informed the RPA that she feels the landlord is retaliating against them.
Agent Aug 17, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Sep 16, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Aug 6, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: August 15, 2011 by 7pm
Agent Aug 6, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Aug 6, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Aug 6, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Aug 6, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Aug 6, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Aug 6, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.