Landlord Complaint Record: #20-1809

Ridgewood    |    Ms. Gifty Johnson    |    Silver spring    ,    Maryland 20906    Landlord Complaint 20-1809


Dispute or Remove Record
Page Options Page Options Page Options
  Print this page
  Email this page
CASE CLOSED CASE DROPPED Aug 15, 2011


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 20-1809 Filing Date : Aug 8, 2011
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Ms. Gifty Johnson RENTER : Kept Private
Property Name : ridgewood      
Address : 4101 postgate ter Address : Kept Private
City, State - Zip : Silver spring, Maryland - 20906. City, State - Zip : silver spring, Maryland - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : ac unit-apt above is leaking(over a mo.)/7ft of sitting water in apt
Fair Resolution according to renter :
  1. release of lease(ends sept. 11th) and return of this mo rent and all security deposits

RENTAL DETAILS
Address               :   4003 postgate ter apt 201
City, State - Zip   :   silver spring , Maryland - 20906.

COMPLAINT DETAILS (from renter)

this issue started on 7/12/11. I noticed a patch of mold on the wall. I open a maint tkt with rental off on wednesday 7/13/11. Five days later(7/18/11) I got a response from redgewood(via email)adving issue was resulved. I still had mold on my wall and had to call them back to fix mold(apparently they we telling me that the leak was fix-no one was coming to fix mold issue). Their fix to mold issue was to paint over mold. A few days later i began to see mold comming back and also noticed a puddle forming on my floor. I called rental office again. A couple of days later I was adv the they cleared issue with leaking ac unit and they used a shop vac to suck the water out of carpet, they also left behind a air blower to treat carpet. I went back to rental office a couple of days later and spoke to ms. johnson and adv her that issue was not repaired and my puddle is back and it is about 3ft long. ms. johnson adv me that carpet would be replaced. The carpet has still not been replaced, my puddle is over 7ft long and about 5ft wide now. I adv the mangement office that i am reporting issue to rpa. This mold is hazardus to mine and my pets health. I have lost all confidence in managment and their ability to correct issue. I want out of my lease and to be held harmless to any issue with carpet.I have walked and my pet has walked on puddle since it is infront of my sliding glass door leading out to my padio and into court yard, as i use this entrance to take my dog out for walks, so I have been tracking puddle into the appt.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (1)
Agent Date Response
Agent Aug 15, 2011 CASE DROPPED: At the tenant's request the RPA has closed this case and will not be contacting the landlord. This case is closed.