Landlord Complaint Record: #20-1836

Sextone community    |    Carolyn Bullard    |    Indianapolis    ,    Indiana 46224    Landlord Complaint 20-1836


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CASE CLOSED FORCE REQUIRED Oct 7, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-1836 Filing Date : Aug 15, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Aug 16, 2011
This is the first notification the landlord sent to me after 8 days of waiting. They asked me to pay 1000.00$ so that they will schedule extrmination. Later on, the told me they changed their policy and they wanted me to move out and then pay the 1000.00$
upload Kept Private Renter Aug 15, 2011
This is the vactation notice they just asked em to sighn today. They told me that this is a new policy at Eagle creek apartment complx. When we find bed bugs. You should move out and theyn we charge you for the extrimation (1000.00$). Even though I am the one who reported the bed bugs. I just renewed my lease 3 months ago. And I been living in the aprtment for one year and three months, and my apartment have never checked for pests control recently.
upload Kept Private Renter Aug 15, 2011
This the bugs report in the building unit I live in ( 6 apartments with single shared wasgher and dryer ). The found bed fugs in 3 aprtments after few minutes inspection. And I doubt that they check the rest of apartments because I was there. Furthermore, one of the aprtment is already empty.
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Carolyn Bullard RENTER : Kept Private
Property Name : Sextone community      
Address : 2148 Augusta Drive North Address : Kept Private
City, State - Zip : Indianapolis, Indiana - 46224. City, State - Zip : Indianapolis, Indiana - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs in my aprtment
Fair Resolution according to renter :
  1. Get my aprtment treated from bed bugs by the landlord and not moving out.

RENTAL DETAILS
Address               :   6079 Augusta Drive North Apratment E
City, State - Zip   :   Indianapolis, Indiana - 46224.

COMPLAINT DETAILS (from renter)

I discovered bed bugs in my aprtment. I reported it to the landlord. They told me that you need to move out, then we will charge your account 1000.00 for teh treatment after you move out.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (9)
Agent Date Response
Agent Oct 7, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Aug 16, 2011 CERTIFIED MAILING: This case is being sent via USPS Certified Mail: 7009 2820 0000 7834 1852 A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing.
Agent Aug 16, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: August 24, 2011 by 7pm
Agent Aug 16, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Aug 16, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Aug 16, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Aug 16, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Aug 16, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Aug 16, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.