Landlord Complaint Record: #20-1906

Praire Village Apartments    |    Wayne Robinson, Levi Robinson    |    Chanute    ,    Kansas 66720    Landlord Complaint 20-1906


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CASE CLOSED MET MINIMUM REQUIREMENT Oct 7, 2011


REQUIREMENT MET: After mediation it has been determined that the landlord met the minimum requirement for this complaint.
 



Case Number : 20-1906 Filing Date : Aug 29, 2011
Investigating Agent : Kept Private Case Disposition : Met Minimum Requirement
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Wayne Robinson, Levi Robinson RENTER : Kept Private
Property Name : Praire Village Apartments      
Address : 1209 South Plummer Address : Kept Private
City, State - Zip : Chanute, Kansas - 66720. City, State - Zip : Chanute, Kansas - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bed Infestation
Fair Resolution according to renter :
  1. For the property management to pay for extermination of bed bugs.
  2. Reimburse for RPA fees.

RENTAL DETAILS
Address               :   1209 S PLUMMER AVE APT 103
City, State - Zip   :   CHANUTE, KS - 66720 2373.

COMPLAINT DETAILS (from renter)

I found out I had bed bugs back in January of 2011. I told the managment and nothing was done, i purchased a bed bug insecticide from the local farm and home supply store, and sprayed my apartment and threw out my couch and recliner trying to resolve the problem myself. Now seven months later the problem is worse than before, i recently brought the issue back up to Wayne and Levi and was told just to keep spraying the pesticide to control the bed bugs, I have three children under the age 5 and im also eight months pregnant. We are getting eaten alive in a place we should be safe.

LANDLORD / TENANT RESPONSES (1)
From Date IP Address Response
Renter Sep 12, 2011 99.95.233.175 The landlord has paid for my apt. to be sprayed and the exterminator drilled holes approximately 16 in apart in the walls throughout the apt and put dust behind the walls on September 5, 2011 and will return to spray in a couple weeks. I tried to push the idea of a heat treatment (which is what I would prefer to be done) but they insisted that the liquid spray and dust would take care of the problemg. If the sray and dust does not end up working I would like the landlords to pay for a heat treatment to be done. I would also like them to cover the cost of the laundry mat, trash bags, and vinyl mattress covers I had to purchase. $40 laundry mat, $24 for mattress covers, and $6 for trash bags to bag all of my clothing and bedding.

INVESTIGATING AGENT - REMARKS (9)
Agent Date Response
Agent Oct 7, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Sep 9, 2011 CERTIFIED MAILING: This case is being sent via USPS Certified Mail: 7010 0780 0000 1423 9279 A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing.
Agent Sep 9, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: September 16, 2011 by 7pm
Agent Sep 9, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Sep 9, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Sep 9, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Sep 9, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Sep 9, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Sep 9, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.