Landlord Complaint Record: #20-1958

Horizon Place    |    PMP Realty    |    Longmont    ,    Colorado 80501    Landlord Complaint 20-1958


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CASE CLOSED FORCE REQUIRED Oct 26, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-1958 Filing Date : Sep 10, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 4 Landlord Response : Poor

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Sep 10, 2011
Bedbug on mattress after cleaning
upload Kept Private Renter Sep 10, 2011
Bedbug on mattress after cleaning
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : PMP Realty RENTER : Kept Private
IProperty Name : Horizon Place      
Address : 612 Mountain View Avenue Address : Kept Private
City, State - Zip : Longmont, Colorado - 80501. City, State - Zip : Longmont, Colorado - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bedbugs
Why Renter Filed : Seeking Resolution
Fair Resolution according to renter :
  1. Cancel out of lease without paying the full year term.

RENTAL DETAILS
Currently living in Rental : Yes      Property Type :
Rent : $545/Month Beds : 1      Address               :   2211 PRATT ST APT C207
     City, State - Zip   :   LONGMONT, CO - 80501 1452.
Deposit : $545 Baths : 1
Number of People in Household : 1

PRECEDING CIRCUMSTANCES
Renter has contacted landlord about problem : No     Written Contract : Yes
Landlord has attempted to resolve problem : Unaware of problem     Problem is ongoing : Yes

COMPLAINT DETAILS (from renter)

Other resident on first floor also has bedbugs so there are obviously bugs in the building complex.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
Agent Oct 18, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Oct 11, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Sep 26, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Sep 26, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Sep 15, 2011 CERTIFIED MAILING: This case is being sent via USPS Certified Mail: 7010 0780 0000 1423 9255 A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing.
Agent Sep 15, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: Sep 23, 2011
Agent Sep 15, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Sep 15, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Sep 15, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Sep 15, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Sep 15, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Sep 15, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.