Landlord Complaint Record: #20-2089

2601    |    Steve and Nicole Veith, Weston Properties    |    Penn Valley    ,    Pennsylvania 19072    Landlord Complaint 20-2089


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CASE CLOSED RESOLVED Jan 27, 2012


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 20-2089 Filing Date : Oct 10, 2011
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 3 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Steve and Nicole Veith, Weston Properties RENTER : Kept Private
Property Name : 2601      
Address : 1130 N. Woodbine Avenue Address : Kept Private
City, State - Zip : Penn Valley, Pennsylvania - 19072. City, State - Zip : Gambrills, Maryland - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Failure to Return Security Deposit
Fair Resolution according to renter :
  1. 1. Refund $300 Security Deposit; 2. Notify potential renters of this pattern

RENTAL DETAILS
Address               :   2601 Pennsylvania Avenue #634
City, State - Zip   :   Philadelphia, Pennsylvania - 19130.

COMPLAINT DETAILS (from renter)

On August 11, 2011, I gave notice to my landlord that I would be leaving a the end of the month and requested the return of my security deposit as per my lease. I also provided him with my new address. On August 31, 2011. my lease ended, and I moved out, leaving the keys to the apartment in the locked apartment as instructed to do so by my landlord, Steve Veith. Since that time, I have sent Steve a number of emails requesting the return of my security deposit, but he has failed to respond or to return the deposit. I am seeking the return of my $300 deposit.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Oct 23, 2011 71.224.202.236 There was no reason for withholding the security deposit and a $300.00 check was sent out to 1505 race street, Philadelphia, pa. 19102. The address that is on our lease with the said tenant. I see from the complaint a different address and I will cancel the previous check and send a new one out monday, Oct 24th. We deal with hundreds of tenants a year and a mistake can be made with security return if forwarding addresses are not made clear. We request that the tenant acknowledge receipt of security on this site. Thank you! NV

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
Agent Nov 12, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Oct 24, 2011 TENANTS RIGHT TO RESPOND: The tenant has right to respond to the response made by the landlord. Agent will review the response to determine if further mediation is applicable to this case. Agent will allow one week for the tenant to respond. Pending tenants response...
Agent Oct 16, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: Oct 25, 2011
Agent Oct 16, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Oct 16, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Oct 16, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Oct 16, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Oct 16, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Oct 16, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.