Landlord Complaint Record: #20-2101

Lucia Sores Meyers    |    Weston    ,    Florida 33327    Landlord Complaint 20-2101


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CASE CLOSED MEDIATION REFUSED Jan 27, 2012


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 20-2101 Filing Date : Oct 12, 2011
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Lucia Sores Meyers RENTER : Kept Private
Property Name :      
Address : 1785 Harbor View Cir Address : Kept Private
City, State - Zip : Weston, Florida - 33327. City, State - Zip : Weston, Florida - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Return Security and Pet Deposits
Fair Resolution according to renter :
  1. Return 2480.00 security deposit
  2. Return 300 Pet Deposit
  3. Cover costs of this filing 35.00
  4. Add ;interest to security deposits

RENTAL DETAILS
Address               :   814 TULIP CIR
City, State - Zip   :   WESTON, FL - 33327 2451.

COMPLAINT DETAILS (from renter)

Lucia sold this house while we were renting it and was supposed to return both of our security deposits. I have email that she admits that she owes us the security deposit back. The house is in better shape now then when we rented it. We made improvements with our own money including painting the entire interior. When we rented the house we put down First (2480), Last (2480), Security (2480) Deposit and Pet (300) deposit. The house was transferred to new ownership at the end of May. Our original lease expired on April 1, 2011 and while the house was in transition we paid April rent and used the last month rent for May so she still had our security deposits at that point. We started paying rent to the new owner in June. I have the lease and some emails i can send as documentation for my backup. We are seeking to get our deposits back with interest.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
Agent Jan 27, 2012 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Nov 12, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Nov 4, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Oct 26, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Oct 26, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Oct 17, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: Oct 25, 2011 by 7pm
Agent Oct 17, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Oct 17, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Oct 17, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Oct 17, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Oct 17, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Oct 17, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.