|
|
Page Options |
|
|
CASE CLOSED |
FORCE REQUIRED |
Nov 22, 2011 |
Upload File
Upload Image
Contact Agent
RENTAL DETAILS |
Address : 1790 SIDNEY AVE APT 10-238
City, State - Zip : PORT ORCHARD, WA - 98366 2484. |
COMPLAINT DETAILS (from renter) |
This is a copy of the letter I sent him in our last communication
Dear Tim:
It is now been over five weeks since I moved out of your rental property located at 1790 Sidney Ave, Port Orchard, WA 99366. I gave you written notice on August 12, 2011 that I would be moving out on September 11, 2011. I was out of the apartment by the end of the day, September 8. When I moved into your apartment I paid you a damage deposit of $500. According to the Residential Landlord Tenant Act, you must by law return my damage deposit in full or provide a written explanation as to why any of it is withheld within 14 days of my moving out. RCW 59.18.280. The statute also provides that you are liable for twice the amount of the deposit plus court costs and attorney fees for not complying with the above damage deposit requirements. The letter I received did not list the itemized reasons for withholding the deposit. The specific charges were not listed.
In our telephone conversation of October 4, 2011, you claim that you do not have to refund my deposit due to attorney fees and damage to the property. There is a carpet replacement charge but the carpet was not new when I moved in. I have a copy of the checklist we both signed to show there were cigarette burns and other damage to the carpet. It shows that most of the conditions you complain about existed at the time I moved in. Since I lived there for over four years, I feel that the carpet had ordinary wear. I have pictures of the apartment as it was when I moved out and a witness who will attest that the apartment was as clean when I moved out as it was when I moved in. I made an appointment with your office as I was instructed and returned specifically to do the walkthrough and Casey had no paperwork with her. She commented on how nice and clean everything was and I called the following week to make sure she had my address and she said everything was fine.
The attorney fees you said were from two years ago but there is no itemized expense showing the charges or dates the charges were incurred and this was the first time they were even mentioned to me. I have called your office repeatedly and keep being told that you will call me back. Please send me a check or money order for $500 by October 14, 2011 minus the final water bill which I believe I had a positive balance that should have covered it. If I do not receive my deposit refund by that date I will file a case against you in small claims court for the entire a
|
INVESTIGATING AGENT - REMARKS (10) |
Agent |
Date |
Response |
Agent |
Nov 22, 2011 |
LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court. |
|
Agent |
Oct 26, 2011 |
FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response... |
|
Agent |
Oct 26, 2011 |
PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response. |
|
Agent |
Oct 17, 2011 |
LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: Oct 25, 2011 by 7pm |
|
Agent |
Oct 17, 2011 |
EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response. |
|
Agent |
Oct 17, 2011 |
MAILING PREPARED: Agent has prepared case for mailing. |
|
Agent |
Oct 17, 2011 |
COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing... |
|
Agent |
Oct 17, 2011 |
CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork. |
|
Agent |
Oct 17, 2011 |
CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details. |
|
Agent |
Oct 17, 2011 |
CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance. |
|
|
|