Landlord Complaint Record: #20-2115

Arbor Terrace    |    Tim Carlson    |    Port Orchard    ,    Washington 98366    Landlord Complaint 20-2115


Dispute or Remove Record
Page Options Page Options Page Options
  Print this page
  Email this page
CASE CLOSED FORCE REQUIRED Nov 22, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-2115 Filing Date : Oct 14, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 3 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Tim Carlson RENTER : Kept Private
Property Name : Arbor Terrace      
Address : 1780 Sidney Ave Address : Kept Private
City, State - Zip : Port Orchard, Washington - 98366. City, State - Zip : Port Orchard, Washington - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Security Deposit refund
Fair Resolution according to renter :
  1. My refund be sent to me without the bogus charges

RENTAL DETAILS
Address               :   1790 SIDNEY AVE APT 10-238
City, State - Zip   :   PORT ORCHARD, WA - 98366 2484.

COMPLAINT DETAILS (from renter)

This is a copy of the letter I sent him in our last communication Dear Tim: It is now been over five weeks since I moved out of your rental property located at 1790 Sidney Ave, Port Orchard, WA 99366. I gave you written notice on August 12, 2011 that I would be moving out on September 11, 2011. I was out of the apartment by the end of the day, September 8. When I moved into your apartment I paid you a damage deposit of $500. According to the Residential Landlord Tenant Act, you must by law return my damage deposit in full or provide a written explanation as to why any of it is withheld within 14 days of my moving out. RCW 59.18.280. The statute also provides that you are liable for twice the amount of the deposit plus court costs and attorney fees for not complying with the above damage deposit requirements. The letter I received did not list the itemized reasons for withholding the deposit. The specific charges were not listed. In our telephone conversation of October 4, 2011, you claim that you do not have to refund my deposit due to attorney fees and damage to the property. There is a carpet replacement charge but the carpet was not new when I moved in. I have a copy of the checklist we both signed to show there were cigarette burns and other damage to the carpet. It shows that most of the conditions you complain about existed at the time I moved in. Since I lived there for over four years, I feel that the carpet had ordinary wear. I have pictures of the apartment as it was when I moved out and a witness who will attest that the apartment was as clean when I moved out as it was when I moved in. I made an appointment with your office as I was instructed and returned specifically to do the walkthrough and Casey had no paperwork with her. She commented on how nice and clean everything was and I called the following week to make sure she had my address and she said everything was fine. The attorney fees you said were from two years ago but there is no itemized expense showing the charges or dates the charges were incurred and this was the first time they were even mentioned to me. I have called your office repeatedly and keep being told that you will call me back. Please send me a check or money order for $500 by October 14, 2011 minus the final water bill which I believe I had a positive balance that should have covered it. If I do not receive my deposit refund by that date I will file a case against you in small claims court for the entire a


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
Agent Nov 22, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.

Agent Oct 26, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...

Agent Oct 26, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.

Agent Oct 17, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: Oct 25, 2011 by 7pm

Agent Oct 17, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.

Agent Oct 17, 2011 MAILING PREPARED: Agent has prepared case for mailing.

Agent Oct 17, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...

Agent Oct 17, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.

Agent Oct 17, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.

Agent Oct 17, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.