Landlord Complaint Record: #20-2147

Georgetown Crossing    |    Waseem    |    Indpls.    ,    Indiana 46268    Landlord Complaint 20-2147


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CASE CLOSED RESOLVED Jan 27, 2012


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 20-2147 Filing Date : Oct 20, 2011
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Waseem RENTER : Kept Private
Property Name : Georgetown Crossing      
Address : he picks it up from us Address : Kept Private
City, State - Zip : Indpls., Indiana - 46268. City, State - Zip : Indpls., Indiana - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : not making repairs in a timely manor
Fair Resolution according to renter :
  1. I'm moving and he wants to charge me and i just want us to be even .

RENTAL DETAILS
Address               :   6783 Cross Key Dr.
City, State - Zip   :   Indpls., Indiana - 46268.

COMPLAINT DETAILS (from renter)

We have had pipes bust at least five times in three years servere water damage. holes in the walls and the ceilings for nine months before they got repaired. Washing machine broken i tried to have it repaired myself but it was the transmission in the washer so i told him he got a guy to come out looked at it this was two months ago have'nt heard anything else. So I decided to move I tell him and now he wants to charge another 800.00 dollars. I dont feel i should have to pay because of all the repairs and all the things that are broke. i just want to walk away even. I don't want any money back or anything i paid 1600 dollars to move in. He has'nt made up a lease for us to sign in two years. Please help

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
Agent Jan 27, 2012 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Nov 12, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Nov 4, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Nov 4, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Oct 26, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: November 2, 2011 by 7pm
Agent Oct 26, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Oct 26, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Oct 26, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Oct 26, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Oct 26, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Oct 26, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.