Landlord Complaint Record: #20-2196

Single Family Dwelling    |    Martha and Judy Chappel    |    Indianapolis    ,    Indiana 46204    Landlord Complaint 20-2196


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CASE CLOSED MET MINIMUM REQUIREMENT Jan 27, 2012


REQUIREMENT MET: After mediation it has been determined that the landlord met the minimum requirement for this complaint.
 



Case Number : 20-2196 Filing Date : Nov 4, 2011
Investigating Agent : Kept Private Case Disposition : Met Minimum Requirement
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Martha and Judy Chappel RENTER : Kept Private
Property Name : Single Family Dwelling      
Address : 141 E. Washington Street c/o Fay Williams Address : Kept Private
City, State - Zip : Indianapolis, Indiana - 46204. City, State - Zip : Indianapolis, Indiana - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Retalliation, Death Threats, Dangerous House, Negligence,
Fair Resolution according to renter :
  1. Payment For Repairs, Pain/Suffering, Relocation Fees, Payment For Furniture/Clothing ($15,000.00

RENTAL DETAILS
Address               :   1043 N MOUNT ST
City, State - Zip   :   INDIANAPOLIS, IN - 46222 3148.

COMPLAINT DETAILS (from renter)

Tenant was rented an unihabital house. Tenant is disabled. Disabled tenant made numerous repairs an purchased materials. The landlord refused to reapir open sewage line. Roof is leaking damaging furniture and clothing to tenant. Cheminey was stopped up and carbon dioxide wxhause was coming fron the hot water heater. Air conditioner failed and tenant was subjected to temperatures above 80 degrees for at least two weeks. Tenant was exposed to cold and and moisture temperatures because furnace would not light because of cheminey being stopped up. Tenant had to call Board of Health because house was making him sick. Landlord threatened to evict tenant if he called the Board of Health. 1 Hour after landlord recieved violations from Board of Health they immediately handed the tenant a termination of tenancy. They terminated the tenant during the time his rent was paid. They knew the tanant is disabled and allowed him to make the home handicap accessible 4 and a half years ago. Since that time the landlords have pretended that they did not know the tenat was disabled and denied any repairs. C

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
Agent Jan 27, 2012 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Jan 3, 2012 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Nov 22, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Nov 22, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Nov 12, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: November 18, 2011 by 7pm
Agent Nov 12, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Nov 12, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Nov 12, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Nov 12, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Nov 12, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Nov 12, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.