Landlord Complaint Record: #20-2213

Lake Howell Arms Condo Assn Inc    |    Jim Owens/Frank Barber/Lake Howell Arms Condominum Association    |    Casselberry    ,    Florida 32707    Landlord Complaint 20-2213


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CASE CLOSED MET MINIMUM REQUIREMENT Jan 27, 2012


REQUIREMENT MET: After mediation it has been determined that the landlord met the minimum requirement for this complaint.
 



Case Number : 20-2213 Filing Date : Nov 13, 2011
Investigating Agent : Kept Private Case Disposition : Met Minimum Requirement
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Nov 13, 2011
My alarm clock is a few feet away from resident of #626 and when I wake up for work she pounds on the wall from my alarm clock going off.
upload Kept Private Renter Nov 13, 2011
Recently resident of #626 was written up to pulls weeds and clean her unit by association, and once again it is disgusting. We really fear garbage disposal and/or possible insect issues. Garbage disposal may be in question.
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Jim Owens/Frank Barber/Lake Howell Arms Condominum Association RENTER : Kept Private
Property Name : Lake Howell Arms Condo Assn Inc      
Address : 700 Georgetown Drive Address : Kept Private
City, State - Zip : Casselberry, Florida - 32707. City, State - Zip : Casselberry, Florida - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Excessive pounding on walls for reasonable noise levels such as talking, et
Fair Resolution according to renter :
  1. Refund $800.00 deposit plus $2000.00 for emotional stress and quality of life being severly affected. Seeking from Association not Landlord!

RENTAL DETAILS
Address               :   624 GEORGETOWN DR APT D
City, State - Zip   :   CASSELBERRY, FL - 32707 6138.

COMPLAINT DETAILS (from renter)

Neighbor in unit # 626 next to us in 624D has been excessively pounding on our walls for months whenever we talk, walk, turn on our computers, or even watch tv. The previous residents of 624D were a woman and a child who was forced to moved due to her intimidation and pounding on the walls. The police have been called on both sides and nothing can be resolved. I wish to prepare for court proceedings if nothing can be resolved, and want this petition copied back in preperation for such. Believe it or not most of the pounding is during the day, such as Sunday Football, or even us talking in the bedroom. My son who drove from Jacksonville, Fl to visit us, as he pulled into a guest parking spot, this resident of #626 also pulled in at the same time and blew her horn as she grew inpatient for him to open his door. This neighor is both unreasonable, irritiable, short tempered, and very questionable as far as "Health Department Issues"! She has severly affected our quality of life, raised our stress when we return home to even tak, walk, or live reasonable lives as human beings. She also yelled at my son Jeff for starting his car one morning to go to work. She is out of control, excessive in her tempers, and something must be done with this extreme case of what appears to be insanity. We also are aware of her water being turned off due to not paying bills, and noticed her gathering buckets of rain water when it rained. We also have never noticed any garbage disposal and fear she may be a hoarder, and gathering insects next to us. Please help us resolve this issue so as not to force us to move also for peace of mind. The Police can do nothing, please help us.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
Agent Jan 27, 2012 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Dec 20, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Dec 8, 2011 PENDING RESPONSE: The association is being provided through December 16, 2011 by 7pm to respond.
Agent Dec 6, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Dec 8, 2011 UPDATE: Second notice has been created for the Condo Association. The mailing is being sent today.
Agent Nov 22, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: November 30, 2011 by 7pm
Agent Nov 22, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Nov 22, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Nov 22, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Nov 22, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Nov 22, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Nov 22, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.