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| CASE CLOSED |
MEDIATION REFUSED |
Jan 27, 2012 |
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| RENTAL DETAILS |
Address : 11815 S HALE AVE
City, State - Zip : CHICAGO, IL - 60643 4825. |
| COMPLAINT DETAILS (from renter) |
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landlord has been informed of problem on several occasions. landlord made it aware to me that he knew of the mold problem prior to rent to me. landlord use unlicensed individuals to attempt to fix the problems. No work orders left stating that problem has been resolved or professional where used. When he would get individuals for the furnace/heat problem, the furnace would work for 30m-1 day and then there is no heat. I withheld rent into problem is fixed. I called 311 and filed a report but no one has come to inspect. I have become ill due to the mold problem which is in the drywall and visible on furniture and silverware. I have been served to appear in court because of failure to pay him rent. My furance is still not fixed and mold is still in the home pending the court date.
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| INVESTIGATING AGENT - REMARKS (11) |
| Agent |
Date |
Response |
| Agent |
Jan 27, 2012 |
NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed. |
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| Agent |
Dec 27, 2011 |
CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates. |
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| Agent |
Dec 8, 2011 |
FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response... |
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| Agent |
Dec 8, 2011 |
PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response. |
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| Agent |
Nov 22, 2011 |
LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: November 30, 2011 by 7pm |
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| Agent |
Nov 22, 2011 |
EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response. |
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| Agent |
Nov 22, 2011 |
MAILING PREPARED: Agent has prepared case for mailing. |
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| Agent |
Nov 22, 2011 |
COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing... |
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| Agent |
Nov 22, 2011 |
CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork. |
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| Agent |
Nov 22, 2011 |
CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details. |
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| Agent |
Nov 22, 2011 |
CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance. |
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