Landlord Complaint Record: #20-2280

Patrick T. Garrity    |    Buffalo    ,    New York 14216    Landlord Complaint 20-2280


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CASE CLOSED FORCE REQUIRED Jan 27, 2012


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-2280 Filing Date : Dec 8, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 4 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Patrick T. Garrity RENTER : Kept Private
Property Name :      
Address : 1773 Hertel Avenue Address : Kept Private
City, State - Zip : Buffalo, New York - 14216. City, State - Zip : Williamsville, New York - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bedbugs
Fair Resolution according to renter :
  1. Terminate Lease 2. Return of Security Deposit and Pet Deposit 3. Compensation for Damages 4. Reimbursement of Exterminators Fee

RENTAL DETAILS
Address               :   1471 Amherst Street Lower
City, State - Zip   :   Buffalo, New York - 14214.

COMPLAINT DETAILS (from renter)

Landlord has not provided a "clean state" as stated on the lease. Complained to landlord concerning this infestation. He told me to change my sheets and vacuum, I told him I wanted an exterminator and he left finding one up to me. I found one and payed for one on my own cost. I had to throw out my bed and box spring, my roommates bed and box spring, and couch. This type of thing has been happening since we moved in. After viewing the apartment he told us it was going to be professional cleaned, he would paint and told us to make a "honey to do list." He said all would be taken care of before we moved in. The weekend they we moved in he was out of town. The place was not cleaned or ready for us to move in at all (nails left on floors, holes in walls and floors, old tenets things in the rooms, just plan unsanitary and filth) (I have pictures). I also had asked if it was a good idea to get an exterminator because I saw a bug, but he declined. We cleaned it, painted it, fixed the holes, installed smoke detectors, carbon-monoxide detectors, and took the trash and everything else that was left in the apartment out. This took over 3 weeks. He did reimburse us for the cost of the paint, smoke detectors and carbon-monoxide detectors, but only after I took it out of the rent.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
Agent Jan 27, 2012 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Jan 4, 2012 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Dec 27, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Dec 27, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Dec 17, 2011 CERTIFIED MAILING: This case is being sent via USPS Certified Mail: 7010 0780 0000 1423 8890 A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing.
Agent Dec 17, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: December 23, 2011 by 7pm
Agent Dec 17, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Dec 17, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Dec 17, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Dec 17, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Dec 17, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Dec 17, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.