Landlord Complaint Record: #21-7967

Needham Apartments    |    Christy Needham    |    Logan    ,    Utah 84321    Landlord Complaint 21-7967


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CASE CLOSED RESOLVED Jun 29, 2012


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 21-7967 Filing Date : Apr 24, 2012
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Landlord Apr 24, 2012
upload Kept Private Landlord Apr 24, 2012
upload Kept Private RPA Mailing Center Nov 30, -1 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Christy Needham RENTER : Kept Private
Property Name : Needham Apartments      
Address : 250 West Center St. Address : Kept Private
City, State - Zip : Logan, Utah - 84321. City, State - Zip : logan, Utah - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bug Infestation
Fair Resolution according to renter :
  1. 1. Refund $360 deposit 2.Reimburse for RPA fees
  2. Rent for May will be pro rated

RENTAL DETAILS
Address               :   35 S MAIN ST APT 3
City, State - Zip   :   LOGAN, UT - 84321 4559.

COMPLAINT DETAILS (from renter)

I signed the lease at the beginning of April, but didn't actually move my stuff in or start sleeping at the apartment until April 18th (Wednesday). I started noticing bites on me Sunday morning (4/22) and saw a few of the bed bugs, on the baseboards and around my bed. I moved in from another apartment where we never had a bed bug problem. I am not interested at staying at the apartment after the landlord has taken care of the problem. I would like my deposit refunded and to be done with it.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Jun 29, 2012 The case has been closed as Resolved!.
SYSTEM Jun 29, 2012 The case has been resolved as 'Force Required' !.
SYSTEM Apr 27, 2012
Please respond to complaint within 2012-04-34.

SYSTEM Apr 27, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 21-7967.
SYSTEM Apr 27, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Apr 27, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Apr 27, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Apr 27, 2012
Your Complaint 21-7967 has been accepted by RPA system.Now it is in process.

SYSTEM Apr 24, 2012 New image uploaded by Landlord.
SYSTEM Apr 24, 2012 New image uploaded by Landlord.
SYSTEM Apr 24, 2012 Complaint has been field.