Landlord Complaint Record: #21-8101

Bremner Woods Apartments    |    Marybeth Cox    |    Henrico    ,    Virginia 23228    Landlord Complaint 21-8101


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CASE CLOSED FORCE REQUIRED Mar 4, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 21-8101 Filing Date : May 22, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Agent May 25, 2012
: This is an exact copy of the complaint notice prepared and mailed to the landlord.

upload Kept Private RPA Mailing Center May 24, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Marybeth Cox RENTER : Kept Private
Property Name : Bremner Woods Apartments      
Address : 4501-A Sprenkle Lane Address : Kept Private
City, State - Zip : Henrico, Virginia - 23228. City, State - Zip : Henrico, Virginia - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bug Infestation
Fair Resolution according to renter :
  1. Landlord to pay for entire cost of bed bug extermination

RENTAL DETAILS
Address               :   7618 Beth Rd Apt D
City, State - Zip   :   Henrico, Virginia - 23228.

COMPLAINT DETAILS (from renter)

I moved into my apartment on April 6, 2012 and was not told of a bed bug problem in this community nor have there been any reports. A week after moving in I began noticing red welts, bites, and itching on my arms and legs. The bites and itching have been getting worse and a few days ago I found a bug crawling on my leg and I caught it in a container. I searched the internet for the type of bug it was and found out it was a bed bug. I immediately removed all the linens from the bed only to find more of them. I asked my neighbor if he had noticed bed bugs and he told me that when they first moved in they had a bed bug infestation. I called the emergency maintenance number to have them come immediately but the operator told me to call the rental office first so they can have someone come out and verify. I called the rental office and left a message but no one has called back. I noticed yesterday an exterminator coming out of the apartments two doors down. I purchased mattress protectors and bed bug spray but have find they are multiplying in the walls.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord May 30, 2012 74.93.116.65 Accept Tenant's Resolution.


INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Mar 5, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.

SYSTEM Mar 4, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM May 24, 2012
Please respond to complaint within 2012-05-31.


SYSTEM May 24, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 21-8101.

SYSTEM May 24, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM May 24, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM May 24, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM May 24, 2012
Your Complaint 21-8101 has been accepted by RPA system.Now it is in process.


SYSTEM May 22, 2012 Complaint has been field.