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CASE CLOSED |
FORCE REQUIRED |
Mar 4, 2013 |
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RENTAL DETAILS |
Address : 55 LOST CREEK LN APT 311
City, State - Zip : MURRAY, UT - 84107 8033. |
COMPLAINT DETAILS (from renter) |
I had a severe skin reaction that had boils appear on my skin. I then went into see a dermatologist that took biopsies and confirmed it was a result of bed bugs. I went to the apartment management office today 5/24/12 to report the issue and express concerns of it spreading to other units and how to get rid of it. I was told any expense to eleminate the problem would be mine and that bed bugs do not generally spread to other units. There is alot of conflicting information out there as far as how to eleminate this problem and who is responsible. I just expected more support and information then I recieved with this issue.
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INVESTIGATING AGENT - REMARKS (11) |
Agent |
Date |
Response |
SYSTEM |
Mar 5, 2013 |
OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days. |
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SYSTEM |
Mar 4, 2013 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
May 25, 2012 |
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SYSTEM |
May 25, 2012 |
Please respond to complaint within 2012-05-32.
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SYSTEM |
May 25, 2012 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 21-8108. |
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SYSTEM |
May 25, 2012 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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SYSTEM |
May 25, 2012 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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SYSTEM |
May 25, 2012 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter |
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SYSTEM |
May 25, 2012 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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SYSTEM |
May 25, 2012 |
Your Complaint 21-8108 has been accepted by RPA system.Now it is in process.
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SYSTEM |
May 25, 2012 |
Complaint has been field. |
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