Landlord Complaint Record: #21-8123

M T management    |    Anthony baker burns, M T Management Maria    |    Spokane valley    ,    Washington 99206    Landlord Complaint 21-8123


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CASE CLOSED MEDIATION REFUSED Jun 18, 2012


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 21-8123 Filing Date : May 29, 2012
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code 4 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter May 31, 2012
we never had a key to this door nor weather stripping. to the right is an understair closet that had a hole in teh door( moving process) and the light in that closet never had a proper pull chaing, just a wire sticking out and we had to use a cloth to turn the bulb on and off ( the entire time we lived there, didn't knw that when moving in because it didnt have a buld to test it).
upload Kept Private Renter May 31, 2012
still packing we were not filthy to get $600+ in cleaning charges we updated all lightbulbs before leaving
upload Kept Private Renter May 31, 2012
closet doors fell more that once and I am willing to accept these charges also
upload Kept Private Renter May 31, 2012
inside and outside, cleaned and vacuumed teh coils of dust and mopped floor underneath
upload Kept Private Renter May 31, 2012
all was wiped down and cleaned there are odd spots under the paint that make it look dirty behind teh furniture that obviously couldn't be removed but are also hard to see in the photos
upload Kept Private Renter May 31, 2012
all was wiped down and cleaned there are odd spots under the paint that make it look dirty behind teh furniture that obviously couldn't be removed but are also hard to see in the photos
upload Kept Private Renter May 31, 2012
all was wiped down and cleaned there are odd spots under the paint that make it look dirty behind teh furniture that obviously couldn't be removed but are also hard to see in the photos
upload Kept Private Renter May 31, 2012
again claims of being extremely dirty and the floors were cleaned and the walls from any dryer fuzz and sink and toilet , no rings left in toilet this room never had a door stop to know we would get those charges either. and of course teh cleaning was done a month after we moved by a professional so if dust and pollen started forming that should not be charged to me
upload Kept Private Renter May 31, 2012
the trim even on the stairs before moving was not extremely dirty nor the walls
upload Kept Private Renter May 31, 2012
the trim even on the stairs before moving was not extremely dirty nor the walls
upload Kept Private Renter May 31, 2012
this room was not extremly dirty
upload Kept Private Renter May 31, 2012
it was very full but this is the room that had large hole in the wall due to closet doors constanly falling out again damages i'm willing to pay for
upload Kept Private Renter May 31, 2012
it was very full but this is the room that had large hole in the wall due to closet doors constanly falling out again damages i'm willing to pay for
upload Kept Private Renter May 31, 2012
it was very full but this is the room that had large hole in the wall due to closet doors constanly falling out
upload Kept Private Renter May 31, 2012
not extremely dirty, walls are not filthy nor the door trims and keep in mind this is the packing period before accual cleaning, towel bar that came with the unit is in tact and the drawer that was broken was always broken. it is out of frame
upload Kept Private Renter May 31, 2012
not extremely dirty, walls are not filthy nor the door trims and keep in mind this is the packing period before accual cleaning
upload Kept Private Renter May 31, 2012
not extremely dirty
upload Kept Private Renter May 31, 2012
all counter tops in tact. still have no Idea where partial replacement was done or where it was needed.
upload Kept Private Renter May 31, 2012
walls are not extremely dirty, carpet was not bad but yes I agree to pay for teh carpet cleaning. I had my own carpet shampooer but they insisted on proffesional cleaning.
upload Kept Private Renter May 31, 2012
As you can see the other side of the fence has weeds that blow there seeds
upload Kept Private Renter May 31, 2012
As you can see the other side of the fence has weeds that blow there seeds
upload Kept Private Renter May 31, 2012
This was a very large yard and one I miss very much, we took very good care of the, keeping it mowed and tried our best with keeping it weed free. Neighbors on both sides had weeds and it was hard to maintain
upload Kept Private Renter May 31, 2012
This was a very large yard and one I miss very much, we took very good care of the, keeping it mowed and tried our best with keeping it weed free. Neighbors on both sides had weeds and it was hard to maintain
upload Kept Private Renter May 31, 2012
The claim from the person tehy hired to clean the unit, is that every room had extremely dirty heaters.
upload Kept Private Renter May 31, 2012
we had a few items stolen like a giant bounce castle and garden hose, im assuming the screen as well
upload Kept Private Renter May 31, 2012
Willing to pay for those damages
upload Kept Private RPA Mailing Center May 30, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Anthony baker burns, M T Management Maria RENTER : Kept Private
Property Name : M T management      
Address : 11917 E broadway ste 101 Address : Kept Private
City, State - Zip : Spokane valley, Washington - 99206. City, State - Zip : Spokane, Washington - 99202.
Phone : Kept Private Phone : Kept Private

COMPLAINT : MOve out charges for cleaning and damages
Fair Resolution according to renter :
  1. To pay for damages which I am resposible

RENTAL DETAILS
Address               :   2722 N Whipple ct
City, State - Zip   :   sokane valley, Washington - 99206.

COMPLAINT DETAILS (from renter)

This list of damages and cleaning charges from m-t management go beyond what I should be held responsible for. THis property was under management by a different co. ( anthony baker and burns ) when I moved in two years before m-t took over the property. Items included in the list of damages were either never included or not looked at by the previous co as my responsiblility and there for never listed, like a key to garage door that was never provided to me or a non-locking sliding glass door that never worked and always had a stick in the door , but somehow they charged me for a part that was no longer avlb. I have charges for cleaning that I know I completed and have pictures on disc. THis comp0any hired someone at $35 hr to reclean. Also, a yard work proposal that somehow on the invoice, included a partial kitchen countertop replacement because the invoice for the yard was written up by m-t and not the company that provided the propsal. Those charges for yard work and kitchen countertop alone equal over $500 and I have photos of the yard within days of moving and throughout the five years of my residency I have photos of inside and outside the home. I have a document that shows the charges due after the %500 depst is %2654.98 yet on my credit report which I have recieved assistance on showed twice that m-t management filed with pride recovery for different amounts. The amount removed from my credit report was for $2830.00 and the one still remaining is for $2724.00 both went to my credit in August 2011. Now I am willing to pay for some of the damages like not getting proffesional carpet cleaning $ 160 and damages to Wall, door window and appliances my estemate is $630.00 and thats what I am will to pay in addition to th $500.00 depst. light bulbs were changed and to many other items that were normal wear after five years if they were even there appicable to begin with.

LANDLORD / TENANT RESPONSES (2)
From Date IP Address Response
Renter Jun 11, 2012 66.87.4.148 1.Well it has been over a week with no response from M-T management and the last five years of my tenancy should have been able to have a better outcome than no response or solution. Its made things very difficult in trying to move forward.
Renter May 31, 2012 66.87.7.69 1.The first set of photos I have to upload are from a a little over a week before moving, there was a birthday party the weekend of june 5th in the photos and we the last two days of the school year june 16 to leave the additional time for cleaning. As You will see and according to the cleaning /damage repost. We were not EXTREMELY DIRTY, nor did we leave a yard a mess, or have a need for a counter top to be even partially replaced. had a screen door and so on...

INVESTIGATING AGENT - REMARKS (35)
Agent Date Response
SYSTEM Jun 18, 2012 Case has been closed by Tenant request.
SYSTEM Jun 18, 2012 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 31, 2012 New image uploaded by Tenant.
SYSTEM May 30, 2012
Please respond to complaint within 2012-05-37.

SYSTEM May 30, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 21-8123.
SYSTEM May 30, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM May 30, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM May 30, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM May 30, 2012
Your Complaint 21-8123 has been accepted by RPA system.Now it is in process.

SYSTEM May 29, 2012 Complaint 21-8123 has been filed.