Landlord Complaint Record: #22-9965

Clark Properties    |    Gary Vanderwerf, Property manager.    |    Windom    ,    Minnesota 56101    Landlord Complaint 22-9965


Dispute or Remove Record
Page Options Page Options Page Options
  Print this page
  Email this page
CASE CLOSED MET MINIMUM REQUIREMENT Mar 4, 2013


REQUIREMENT MET: After mediation it has been determined that the landlord met the minimum requirement for this complaint.
 



Case Number : 22-9965 Filing Date : Jul 18, 2012
Investigating Agent : Kept Private Case Disposition : Met Minimum Requirement
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 21, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Gary Vanderwerf, Property manager. RENTER : Kept Private
Property Name : Clark Properties      
Address : PO Box 13 Address : Kept Private
City, State - Zip : Windom, Minnesota - 56101. City, State - Zip : Windom, Minnesota - 56101.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Mold & Bedbugs
Fair Resolution according to renter :
  1. Clean up mold and resolve bedbugs

RENTAL DETAILS
Address               :   1748 4TH AVE
City, State - Zip   :   WINDOM, Minnesota - 56101.

COMPLAINT DETAILS (from renter)

Moved in March 1st; toddler who requires nebulizer was sick/coughing all spring and acquired pneumonia. Allergist inquired about mold in home. Spoke to landlord who provided mold test which tested positive; nothing was done. We were told that they would research this on the internet. Saw dr beginning of June for unexplained rash and again in July; they were unsure of cause. On July 15th we discovered bedbugs in mainfloor bedroom & called landlord. We have not stayed at the house since as we have a toddler and preemie who was just released from hospital yesterday. We have been told that we infested the house. We lived in an apartment complex for almost a year prior to this that is regularly exterminated and we have no problems. On Monday we were told by Clark Properties that they would "spray" the house and on Tuesday they told us its our problem as we infested the house. We have no money to move as our child was born 6 weeks early on June 20th and was just released from the hospital yesterday.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Jul 27, 2012 184.94.226.61 Explain why you can't accept / Offer Alternative Resolution.

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Mar 5, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Mar 4, 2013 The case has been resolved as 'Met Minimum Requirement'.
SYSTEM Jul 21, 2012 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.
SYSTEM Jul 21, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 27, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 22-9965 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jul 21, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 22-9965.
SYSTEM Jul 21, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jul 21, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jul 21, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jul 21, 2012 Complaint Accepted by System
SYSTEM Jul 18, 2012 Complaint 22-9965 has been filed.