Landlord Complaint Record: #22-9983

The Concord Apartments    |    Sarah    |    Racine    ,    Wisconsin 53402    Landlord Complaint 22-9983


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CASE CLOSED RESOLVED Jul 27, 2012


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 22-9983 Filing Date : Jul 23, 2012
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 24, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Sarah RENTER : Kept Private
Property Name : The Concord Apartments      
Address : 4200 N Main Address : Kept Private
City, State - Zip : Racine, Wisconsin - 53402. City, State - Zip : Racine, Wisconsin - 53402.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed bugs in an apartment
Fair Resolution according to renter :
  1. Landlord provide complete treatment at their cost.

RENTAL DETAILS
Address               :   4215 ERIE ST APT 621
City, State - Zip   :   RACINE, WI - 53402 5307.

COMPLAINT DETAILS (from renter)

Hi, I found Bed bugs today in both my bedrooms. I rented this apartment in month of march 2012 and in april , I found few bugs. Being unsure of the kind of bugs, I reported same to landlord and they performed some treatment as per their regular monthly service ( I have scanned copy of the treatment slip). Again from start of July, I had been experiencing itch and red spots on my hands. and it spread to new spots were daily. I thought it is some kind of rash and approached doctor. He then gave me ointment. But today morning (July 23rd), , I observed bed bugs and also some other bug on my two beds and couch. I immediately sprayed Flea spray (being unsure what to spray). I then called landlord and informed them about these bugs. As of today (23rd July 4 PM) Landlord is yet to provide me feedback of the check done by pest management. Meanwhile, I wanted to log a complaint at RPA, to be proactive and to avoid landlord making me pay any treatment cost. Thanks, Sri

LANDLORD / TENANT RESPONSES (1)
From Date IP Address Response
Renter Jul 24, 2012 152.72.151.71 1.Just now had a talk with Apartment Manager. They said they will bear full cost of the treatment for this time and treatment will start in couple of days.

INVESTIGATING AGENT - REMARKS (9)
Agent Date Response
SYSTEM Jul 27, 2012 Case has been closed by Tenant after resolved by landlord.
SYSTEM Jul 27, 2012 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Jul 24, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 30, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 22-9983 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jul 24, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 22-9983.
SYSTEM Jul 24, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jul 24, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jul 24, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jul 24, 2012 Complaint Accepted by System
SYSTEM Jul 23, 2012 Complaint 22-9983 has been filed.