Landlord Complaint Record: #23-0011

Bell Hollow Apartments    |    Ryan    |    Antioch    ,    Tennessee 37013    Landlord Complaint 23-0011


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CASE CLOSED FORCE REQUIRED Mar 4, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-0011 Filing Date : Jul 27, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 27, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Ryan RENTER : Kept Private
Property Name : Bell Hollow Apartments      
Address : 5353 Cane Ridge Road Address : Kept Private
City, State - Zip : Antioch, Tennessee - 37013. City, State - Zip : Antioch, Tennessee - 37013.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs
Fair Resolution according to renter :
  1. Reimburse for new beds, pay for extremination, pay co-pay for doctor visits to clear up skin

RENTAL DETAILS
Address               :   5353 Cane Ridge Road, Apt.108
City, State - Zip   :   Antioch, Tennessee - 37013.

COMPLAINT DETAILS (from renter)

Since the end of April, beginning of May tenants in apartment 108 have been experiencing bug bites. The thought was that the bites were mosqutio bites. In mid-June Brad started experiencing the bites. Still thought they were mosqutio bites. About the end of July our five year old started complaining of itching, discovered when stripping the beds to clean the linens there were red spots all over the bedding. Contacted the apartment about the problem, were told it was our fault we brought them in. We lived here for over a year and never had one bug problem, then when the neighbors up stairs moved out and their carpet was removed in April we started having the problem. I know they removed the carpet because i called up front to complain about the noise because I was studying for college and could not concentrate because of the noise. We have three small children and need this taken care of. We feel because we did not compalin and seek legal action about the maintenance man who stayed in the apartment while Amanda was in the shower and then when the job was done he proceeded to yelled to her through her bedroom door while she was trapped in the bathroom, the apartment complex should pay for this problem, or legal will be taken against the apartment for the maintenance man and his behavior.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (8)
Agent Date Response
SYSTEM Mar 4, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Jul 27, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 02, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0011 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Jul 27, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0011.

SYSTEM Jul 27, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Jul 27, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Jul 27, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Jul 27, 2012 Complaint Accepted by System

SYSTEM Jul 27, 2012 Complaint 23-0011 has been filed.