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CASE CLOSED |
UNRESOLVED |
Mar 4, 2013 |
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RENTAL DETAILS |
Address : 1834 14TH AVE
City, State - Zip : GREEN BAY, WI - 54304 3724. |
COMPLAINT DETAILS (from renter) |
in april of 2010, in order to help out a childhood friend who could not find another place to live because of his criminal background, i moved into the address listed above which I rented from prestige realty. Prestige was the only place who would rent to him as they are known for there low rate properites. 2 months after moving in my friend was again in trouble and I was left at this address by myself until april 8th 2012 when I knowingly moved out, as I had informed prestige thru conversations with them when I had moved in there was things noticeably wrong right away: The carpet had stains, the kitchen floor was stained badly and needed to be replaced, the towel rack in the bathroom was hanging off the wall, the silverware drawer didn't stay on track and constantly needed to be adjusted along with the closets in my bedroom and the windows were rotted out and needed to be replaced. At first when i contacted them about many of these things they would send people in to fix them. However in many cases they would not be fixed correctly and would be left in worse shape than before. an example of this: I was left without a silverware drawer entirely for 6 months after calling them to fix it and they took it with them to repair and when they finally brought it back it was completely unuseable!! so i was without a silverware drawer for 20 or the 24 months I lived there. In the summer of 2011 I sent them a letter detailing these things and asking to have the windows replaced as I my heat bill was over $200 every month and I was still freezing. I never even got a response until I contacted the city,and an inspector forced them to replace the windows. After this, prestige would not fix anything and when I moved out made up a bill charging me for everything they could including many of the things I asked them to repair upon moving in. On top of this I did not receive there bill until may 31st 2012 which was well after the 21 day deadline from when i moved out on april 8th 2012. Almost everything on their bill was entirely false and fabricated, and my grandmother who ran apartments for over 30 yrs attempted to reason with them. In june I left them a message stating I would send a payment, which I did along with a letter stating my position. I sent them $100 dollars which was more than they deserved and the same day they sent their bill into collection. I have many letters documenting these things and all travesties endured there and will provide them upon request.
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INVESTIGATING AGENT - REMARKS (12) |
Agent |
Date |
Response |
SYSTEM |
Mar 4, 2013 |
The case has received a disposition of: 'Unresolved' Neither party was able to reach an agreement or resolution. |
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SYSTEM |
Aug 9, 2012 |
New file uploaded by Landlord. |
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SYSTEM |
Aug 3, 2012 |
CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail: A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing. |
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SYSTEM |
Aug 3, 2012 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 09, 2012
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0047 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Aug 3, 2012 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0047. |
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SYSTEM |
Aug 3, 2012 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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SYSTEM |
Aug 3, 2012 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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SYSTEM |
Aug 3, 2012 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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SYSTEM |
Aug 3, 2012 |
Complaint Accepted by System |
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SYSTEM |
Aug 2, 2012 |
Complaint 23-0047 has been filed. |
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SYSTEM |
Aug 2, 2012 |
Complaint 23-0047 has been filed. |
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