Greystone Apartments    |    Judith and Bob Murphy    |    McDonough    ,    Georgia 30252    Landlord Complaint 23-0048

We have had problems since the first day we moved into a dirty apartment. We had to clean and detail the whole apartment ourselves. Then after less than a month our closet shelves fell from the wall. They kept saying they were coming to fix it and never did. It has been three months. There are also a number of other repairs we have mentioned that have never been fixed: refrigerator constantly leaks, brown water from faucets, only half the outlets work, tubs do not drain, etc. However, we never made a big deal about anything and did not harass them about fixing it because we thought if we did that, at least they would come fix something if it was important. Well, it has been 13 days since our air conditioner went out. The air cannot be turned off at all. Without turning the breaker off it blows out 100 degree heat, which is completely unacceptable when it is almost 100 degrees outside already. I believe it was hit by lightning which is not their fault. They tried saying they fixed it while we were not there and I pointed out that was a lie because the breaker was never even turned on they said "sometimes the breaker turns off by itself." Another story was that it was our fault because we turned the breaker off. They have been disrespectful and uncaring about the situation since the beginning. They started out by loaning us an old fan from their garage but rudely came and asked for it back after a couple days to give to another tenant who also had their air go out, but did not even fix our air first. We have been in contact with them at least every other day and every single time they act like they did not know the unit was broken. Then they always have a new story and always try to make it the tenants' fault. They have had a repair person come by a couple times to look at the outside unit but he never talked to us so we could tell him what the problem was or ever did anything with the inside unit. They would tell us wait 2-6 hours for it to work but each time we immediately let them know it still only got hotter with the unit on. I stayed at the apartment for the first week but had a heat rash the whole time and I was worried about the safety of my cats since our apt stayed at almost 100 degrees inside. It is impossible to live like that. I had to move some of our stuff to a friends to stay there because the heat is intolerable.