Landlord Complaint Record: #23-0127

Capitol Hill Apartments    |    Nate Vorwaller    |    Salt lake city    ,    Utah 84103    Landlord Complaint 23-0127


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CASE CLOSED RESOLVED Aug 22, 2012


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 23-0127 Filing Date : Aug 20, 2012
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Aug 21, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Nate Vorwaller RENTER : Kept Private
Property Name : Capitol Hill Apartments      
Address : 323 center st Address : Kept Private
City, State - Zip : Salt lake city, Utah - 84103. City, State - Zip : salt lake city, Utah - 84103.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed bugs
Fair Resolution according to renter :
  1. Have cost of bed bug removal paid for.
  2. reduction of next months rent.

RENTAL DETAILS
Address               :   323 N CENTER ST APT 208
City, State - Zip   :   SALT LAKE CTY, UT - 84103 1628.

COMPLAINT DETAILS (from renter)

I have realized i have bed bug problems. I don't know where they came from but have had problems sleeping. i sleep with lights on and constantly wake up to check if there are any crawling on me. i feel itchy all the time but i think that is just because i have become paranoid. i have seen insects get into my apartment soon after i moved in(the bushes in the front of complex are crawling with them). When i first saw a bed bug like 2 months ago i just thought it was some random insect. Never had any insect/bug problem until i moved here. Not until the other night that i saw several on the bed that i decided to do some research online and realize it was bed bugs. It was comfirmed today by an agent from terminix who came by to inspect my place.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (9)
Agent Date Response
SYSTEM Aug 22, 2012 Case has been closed by Tenant after resolved by landlord.
SYSTEM Aug 22, 2012 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Aug 21, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 27, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0127 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Aug 21, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0127.
SYSTEM Aug 21, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Aug 21, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Aug 21, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Aug 21, 2012 Complaint Accepted by System
SYSTEM Aug 20, 2012 Complaint 23-0127 has been filed.