Landlord Complaint Record: #23-0336

Jenay Meckling    |    Redmond    ,    Washington 98052    Landlord Complaint 23-0336


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CASE CLOSED MET MINIMUM REQUIREMENT Mar 4, 2013


REQUIREMENT MET: After mediation it has been determined that the landlord met the minimum requirement for this complaint.
 



Case Number : 23-0336 Filing Date : Oct 3, 2012
Investigating Agent : Kept Private Case Disposition : Met Minimum Requirement
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Oct 6, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Jenay Meckling RENTER : Kept Private
Property Name :      
Address : 15850 NE 98th Way Address : Kept Private
City, State - Zip : Redmond, Washington - 98052. City, State - Zip : Redmond, Washington - 98052.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed bugs infestation
Fair Resolution according to renter :
  1. Treatment to be taken care by the Landlord

RENTAL DETAILS
Address               :   15754 NE 99TH WAY
City, State - Zip   :   REDMOND, WA - 98052 2583.

COMPLAINT DETAILS (from renter)

Hi, Recently we started noticing Bed bugs in our appartments. We discussed the issue with the maintenance manager and they agreed to get the treatment done. Now they are asking us to pay for the Treatment expenses. After 3 treatments we are still noticing bed bugs in our appartment. We dont know from where they are still coming. We are not sure how the bed bgus came in but some of these Appartments are rented to corporate offices and there is lot of in and out flow of new tenants every month. Thanks Madhava

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Oct 12, 2012 50.125.29.18 Explain why you can't accept / Offer Alternative Resolution.

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Mar 4, 2013 The case has been resolved as 'Met Minimum Requirement'.
SYSTEM Oct 14, 2012 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 13, 2012 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Oct 6, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 12, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0336 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 6, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0336.
SYSTEM Oct 6, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Oct 6, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Oct 6, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Oct 6, 2012 Complaint Accepted by System
SYSTEM Oct 3, 2012 Complaint 23-0336 has been filed.