Landlord Complaint Record: #23-0425

The Point at Silver Spring    |    Mary Alice Haft    |    Silver Spring    ,    Maryland 20910    Landlord Complaint 23-0425


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-0425 Filing Date : Oct 25, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Oct 25, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center Nov 4, 2012 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Mary Alice Haft RENTER : Kept Private
Property Name : The Point at Silver Spring      
Address : 8750 Georgia Ave Address : Kept Private
City, State - Zip : Silver Spring, Maryland - 20910. City, State - Zip : Silver Spring, Maryland - 20910.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs
Fair Resolution according to renter :
  1. exterminate apartment by contracting a bed bug removal company not a general pest control company
  2. repeat extermination until bed bugs are eliminated

RENTAL DETAILS
Address               :   8715 First Ave Apt 717C
City, State - Zip   :   Silver Spring, Maryland - 20910.

COMPLAINT DETAILS (from renter)

Bed bugs have been discovered in the apartment. We would appreciate a quick response in order to prevent an even larger infestation.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Nov 4, 2012 Landlord Second response dead-line November 11, 2012 has been set for complaint 23-0425
SYSTEM Nov 4, 2012 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Oct 26, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 01, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0425 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 26, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0425.
SYSTEM Oct 26, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Oct 26, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Oct 26, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Oct 26, 2012 Complaint Accepted by System
SYSTEM Oct 25, 2012 Complaint 23-0425 has been filed.