Garden Park Apartments    |    Riverside Residental Group    |    Portland    ,    Oregon 97202    Landlord Complaint 23-0440

On this past friday I asked the rental office for available covered parking spaces. From this list I found a suitable space and parked my car; this was accomplished on friday afternoon. Saturday I looked out over the balcony and I felt comfortable with the knowledge the newly painted car would be protected from the elements. Sunday morning I took the garbage out to the dumpster and noticed my car was gone from the parking space. At first I thought someone has stolen the car. A short time later I went to the office and spoke with the duty clerk, about the missing car and to inquire about any police activity during the night. Before I could finish asking the clerk about the police activity. She asked me if the car was a Ford Taraus with California Plates. I said yes, she told me the cared was towed away because the space I parked my car in was already rented. The clerk told me she tried to telephone everyone (residents) to see who the owner was. The clerk did not call me or my wife. I asked the clerk if she could get my car returned, the clerk commented the person that gave me the list of open parking spaces would have to resolve the matter. So on Monday morning I went to the office and spoke with both of the clerks. They indicated to me tis situation was of mis communication and the tow company would release the car to me without charge if I were to go and pick it up. I explained to the clerks because of my disabilities I do not travel. The clerks indicated if I took a cab to the auto tow yard they would reimburse the cost of the cab. I retorted they called the tow service to have the car removed so they can correct the problem by having the same tow service return the car to the premises. The clerks indicated there is a fee to be paid for the tow service to return the car. I again told them They called the tow truck and for them to correct their own actions. I told them to take care of it or I would see them in court.