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CASE CLOSED |
FORCE REQUIRED |
Mar 26, 2013 |
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RENTAL DETAILS |
Address : 59 WALPOLE ST UNIT 109
City, State - Zip : CANTON, MA - 02021 1873. |
COMPLAINT DETAILS (from renter) |
I moved to this apartment on June 1st 2012. I purchased complete new furniture from Ashley Furniture which was shipped directly on June 4 2012 to this apartment(receipts available). Soon after my arrival i started developing red bumps with itchy feeling on my body which i thought was some sort of allergy. I got my self checked by my doctor who daignosed it as insect bites. My 2 yr old toddler also developed rashes on her her body which compelled me to further investigate the cause.I noticed some sort of insects inside cravices of the bathrooms. I reported the presence of these insects/ bedbugs to the manager of the apartment complex on 27 october 2012. The manager got it inspected on 31st october by a specialized exterminator who confirmed it to be bedbugs. Now the manager of the apartment expects me to pay for all the three treatments ( $250 each) plus the inspection cost of the 3 adjacent units worth $50/unit. Total amount $900. According to Mass.gov it is Landlords responsibility to get the inspection and intervention done on their property regarding bedbugs. And being a tenant it was my responsibility to report the management about the existance of bedbugs which i did at once when noticed. I am willing to cooperate with the management for elimination of bedbugs readily. I expect a fair deal according to laws and regulations of the State.
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INVESTIGATING AGENT - REMARKS (11) |
Agent |
Date |
Response |
SYSTEM |
Mar 26, 2013 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Nov 5, 2012 |
New image uploaded by Tenant. |
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SYSTEM |
Nov 5, 2012 |
New image uploaded by Tenant. |
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SYSTEM |
Nov 3, 2012 |
CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail: A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing. |
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SYSTEM |
Nov 3, 2012 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 09, 2012
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0449 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Nov 3, 2012 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0449. |
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SYSTEM |
Nov 3, 2012 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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SYSTEM |
Nov 3, 2012 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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SYSTEM |
Nov 3, 2012 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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SYSTEM |
Nov 3, 2012 |
Complaint Accepted by System |
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SYSTEM |
Oct 31, 2012 |
Complaint 23-0449 has been filed. |
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