Landlord Complaint Record: #23-0505

Brenda Wilson    |    Townsend    ,    Tennessee 37882    Landlord Complaint 23-0505


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-0505 Filing Date : Nov 9, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Brenda Wilson RENTER : Kept Private
Property Name :      
Address : 948 School House Gap Road Address : Kept Private
City, State - Zip : Townsend, Tennessee - 37882. City, State - Zip : Louisville, Tennessee - 37777.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Needs treated for bed bugs.
Fair Resolution according to renter :
  1. Treat all 4 apartments for bed bugs.

RENTAL DETAILS
Address               :   4944 Island Home Road apt A
City, State - Zip   :   Louisville, Tennessee - 37777.

COMPLAINT DETAILS (from renter)

I found a few bed bugs in my bedroom. I called Brenda and she said she would call pest controll. When I talked to others in the building I found out that the people below us had complained to her about rashes on thier arms and she told them it was fleas because they had a dog.and they should bomb for fleas. Obviously that was not the case. They left town for several weeks and when they came back they moved. It was after they moved that we noticed bites on my grandson and then on me. That was when we found them. Brenda is saying it is not her fault and we should pay for the treatment. I truely believe that the bugs were downstairs and when the foodsource left they came upstairs.I do not think that is right because we did not bring them into the building. Therefor I feel it is the responibility of the landlord and if it would have been taken care of during the summer none of us would be in this situation. Now we have been mailed a thirty day notice to vacate. Now what do we do?

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM Mar 27, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Nov 20, 2012 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: November 19, 2012 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Nov 20, 2012 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Nov 12, 2012 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.
SYSTEM Nov 12, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 18, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0505 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Nov 12, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0505.
SYSTEM Nov 12, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Nov 12, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Nov 12, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Nov 12, 2012 Complaint Accepted by System
SYSTEM Nov 9, 2012 Complaint 23-0505 has been filed.