Landlord Complaint Record: #23-0535

Indian Springs Village    |    Vickie Klettke, Marthi Voth    |    Mesa    ,    Arizona 85202    Landlord Complaint 23-0535


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-0535 Filing Date : Nov 16, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 1 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Vickie Klettke, Marthi Voth RENTER : Kept Private
Property Name : Indian Springs Village      
Address : 1031 s stewart st Address : Kept Private
City, State - Zip : Mesa, Arizona - 85202. City, State - Zip : mesa, Arizona - 85202.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Beg bug from near by apartment are now in mine!!!
Fair Resolution according to renter :
  1. Landlord pays for treatment

RENTAL DETAILS
Address               :   1030 s stewart st apt 1175
City, State - Zip   :   mesa, Arizona - 85202.

COMPLAINT DETAILS (from renter)

I have lived in this apartment for almost two years now with no problems. Then recently another tenant came by asking if we had bed bugs and then proceeded to tell us he got them. A little while after I noticed that we some how got them. Now they want to charge us between six and seven hundred dollars for a treatment. However I don't feel this is right due to the fact that it wasn't me who caused this problem. I could understand if I bought used furniture or traveled or something but the fact is that I still have the same furniture I moved in with two years ago. Therefore I must have gotten it from the nearby infested apartments. Can you guys help cause I can not afford this and really shouldn't have to. Thank you.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM Mar 27, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Nov 26, 2012 Landlord Second response dead-line December 03, 2012 has been set for complaint 23-0535
SYSTEM Nov 26, 2012 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Nov 24, 2012 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: November 23, 2012 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Nov 24, 2012 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Nov 17, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 23, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0535 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Nov 17, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0535.
SYSTEM Nov 17, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Nov 17, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Nov 17, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Nov 17, 2012 Complaint Accepted by RPA and is pending further processing.
SYSTEM Nov 16, 2012 Complaint 23-0535 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.