Landlord Complaint Record: #23-0581

Maria and Philip de Langis    |    Boulder City    ,    Nevada 89006    Landlord Complaint 23-0581


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-0581 Filing Date : Nov 29, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Maria and Philip de Langis RENTER : Kept Private
Property Name :      
Address : P. O. Box 60012 Address : Kept Private
City, State - Zip : Boulder City, Nevada - 89006. City, State - Zip : Boulder City, Nevada - 89005.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Security Deposit
Fair Resolution according to renter :
  1. Refund of security deposit.

RENTAL DETAILS
Address               :   840 Cottonwood Street 117
City, State - Zip   :   Boulder City, Nevada - 89005.

COMPLAINT DETAILS (from renter)

When I moved in a walk thru was never conducted. Lived in unit for three years Some household items were missing, broken, or never worked. Landlord has difficulty with repairs. I was a good tenant and paid rent on time. Provided landlord 30 day notice. Upon move out left unit clean and had carpets shampooed.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Dec 8, 2012 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: December 07, 2012 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Dec 8, 2012 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Nov 30, 2012 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.
SYSTEM Nov 30, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: December 06, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0581 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Nov 30, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0581.
SYSTEM Nov 30, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Nov 30, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Nov 30, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Nov 30, 2012 Complaint Accepted by RPA and is pending further processing.
SYSTEM Nov 29, 2012 Complaint 23-0581 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.