Landlord Complaint Record: #23-0657

RH investments    |    Heber    ,    Utah 84032    Landlord Complaint 23-0657


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CASE CLOSED CASE DROPPED Dec 27, 2012


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-0657 Filing Date : Dec 8, 2012
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : RH investments RENTER : Kept Private
Property Name :      
Address : P.O. Box 819 Address : Kept Private
City, State - Zip : Heber, Utah - 84032. City, State - Zip : west jordan, Utah - 84081.
Phone : Kept Private Phone : Kept Private

COMPLAINT : deposit problems
Fair Resolution according to renter :
  1. I would like my $1000. deposit back

RENTAL DETAILS
Address               :   7536 S 3345 W
City, State - Zip   :   WEST JORDAN, UT - 84084 3655.

COMPLAINT DETAILS (from renter)

I rented from this landlord for about 4 years. I was never late with my rent. when appliances broke like stove,I had to buy a new one and have it put in at my own cost and they has kept those things. When I informed him about mold under the carpets and all around the windows, he did nothing about it. Now that I have moved out,he refuses to return my $1000.00 deposit and refuses to return my calls. I also have the bank reciepts to prove the rent was never late, I also have a witness who spoke to this landlordon many occasions, who would attest to the fact she said what, "A wonderful" I was and how much they appreciated me being so on time with my rent every month, and also speaking to them about the mold issues.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM Dec 27, 2012 Case has been closed by Tenant request. Tenant is pursuing further legal action.
SYSTEM Dec 27, 2012 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Dec 27, 2012 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Dec 18, 2012 Landlord Second response dead-line December 25, 2012 has been set for complaint 23-0657
SYSTEM Dec 18, 2012 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Dec 16, 2012 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: December 15, 2012 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Dec 16, 2012 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Dec 9, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: December 15, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0657 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Dec 9, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0657.
SYSTEM Dec 9, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Dec 9, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Dec 9, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Dec 9, 2012 Complaint Accepted by RPA and is pending further processing.
SYSTEM Dec 8, 2012 Complaint 23-0657 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.