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CASE CLOSED |
FORCE REQUIRED |
Mar 26, 2013 |
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RENTAL DETAILS |
Address : 502 violet lane
City, State - Zip : jackson, New Jersey - 08527. |
COMPLAINT DETAILS (from renter) |
Defects which increase the hazard of fire, accidents, or other calamities
• Lack of adequate ventilation, light or sanitary facilities
• Disrepair and structural defects
• Uncleanliness
: mold in ceilings, walls, bathroom
leaks in bathroom, bathtub, toilet, and mold growing under carpeting and twice this ocurred; plumber came out repaired toilet but started leaking again and now flooded bathroom. lamdlord notified by plumber about serious mold issue and she did nothing about it until i called frantic about getting sick and my daughter getting sick from mold and she is threatening me to pay my rent first before she fixes property. i have shelled out over 850.00 in one and a half months for emergency repairs, towels, toiletries and other personal items ruined from the mold and mildew. my 5 yr old is getting sick all the time now with coughs, lethargy, sneezing, congestion, ear aches and i have been to doctor 4 times since i moved in 6 mos ago for eye infections from bacteria, throat issues, sinusitis, fatigue, random fevers for no reason, feeling tired and sick all the time now. also sliding glass door has been broken/lock broke since i moved in and she wont fix it. there is now a draft in the front house portion and since winter came i had to buy space heaters because i cant get the rooms in front warmer than 63 degrees. also i canopen the sliding glass door from outside without any problem and i cant do anything to lock it. also the heating/ventilation system just broke and makes loud banging noises that are deafening every ten minutes. heat barely works. water wont get hot. cant bathe/shower for more than 3 minutes. water bugs emerging from bathtub drain now. floor carpeting has mold coming up walls and seeping thu carpet. entryway to kitchen has a wooden panel dividing carpeting in living room to kitchen entrance which is loose which i told landlord about when i moved in and never fixed. daughter fell four times from it by tripping. now it falls off and has dirt and mold under it. mold behind fridge and oven too, and front door isnt sealed/cracked and draft. window screens all ripped/cant open windows and cant operate them or the storm windows.
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INVESTIGATING AGENT - REMARKS (18) |
Agent |
Date |
Response |
SYSTEM |
Mar 27, 2013 |
OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days. |
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SYSTEM |
Mar 26, 2013 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Jan 18, 2013 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: January 17, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Jan 18, 2013 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Jan 16, 2013 |
New file uploaded by Tenant. |
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SYSTEM |
Jan 16, 2013 |
New file uploaded by Tenant. |
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SYSTEM |
Jan 16, 2013 |
New file uploaded by Tenant. |
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SYSTEM |
Jan 16, 2013 |
New file uploaded by Tenant. |
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SYSTEM |
Jan 16, 2013 |
New file uploaded by Tenant. |
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SYSTEM |
Jan 16, 2013 |
New file uploaded by Tenant. |
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SYSTEM |
Jan 10, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 16, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0901 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Jan 10, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0901. |
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SYSTEM |
Jan 10, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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SYSTEM |
Jan 10, 2013 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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SYSTEM |
Jan 10, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter |
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SYSTEM |
Jan 10, 2013 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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SYSTEM |
Jan 10, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Jan 10, 2013 |
Complaint 23-0901 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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