Landlord Complaint Record: #23-0904

Dickinson Arms Apts.    |    Cindy Van    |    Dickinson    ,    Texas 77539    Landlord Complaint 23-0904


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-0904 Filing Date : Jan 11, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Cindy Van RENTER : Kept Private
Property Name : Dickinson Arms Apts.      
Address : Dickinson Arms Apts. 3301 Hughes Lane Address : Kept Private
City, State - Zip : Dickinson, Texas - 77539. City, State - Zip : dickinson, Texas - 77539.
Phone : Kept Private Phone : Kept Private

COMPLAINT : bed bugs in my apt.land lord promised to take care of the problem
Fair Resolution according to renter :
  1. 1.refund of deposit,2.treatment of my apartment,3. refund of damaged furniture

RENTAL DETAILS
Address               :   3301 Hughes Lane. Apartment 3
City, State - Zip   :   dickinson, Texas - 77539.

COMPLAINT DETAILS (from renter)

I've made numerous complaints to Cindy about the bug problem she said that there would be a treatment done to my apartment,r I explained that the problem exisited in my bed room alone two months ago,now it has spread throughout the whole apartment. They are all over my couches. Two of my friends had to go to the doctor do to the bites and rashes from these bugs. I myself have to go to the doctor for treatment of these bugs. I've paid my rent on time for the past nine months and l've been living with this problem for the past three. I don't find this to be healthy or professionaI was also told that the owner has to give authority to ok and fix this problem and nothing has still been done. Cindy has seen the problem along with other issues of this particular apartment. I believe that I deserve to be treated with a lot more respect and trust I shouldn't have to live like this after making continueous complaints of something that was promised to be fixed.I can't sit on my furniture, I can't sleep in my bed. They crawl on me even on my floor. I have to take off for constant appointments to the doctor. I feel something should've been about this situation. I can't even move to a new location because the problem would carry with me. I have to get rid of all my furniture do to the lack of management and start over.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jan 20, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: January 19, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jan 20, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jan 12, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 18, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0904 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jan 12, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0904.
SYSTEM Jan 12, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jan 12, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jan 12, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter
SYSTEM Jan 12, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jan 12, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jan 11, 2013 Complaint 23-0904 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.