Landlord Complaint Record: #23-0908

Lurting Gardens    |    AGM Co LLC    |    Bronx    ,    New York 10461    Landlord Complaint 23-0908


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-0908 Filing Date : Jan 11, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : AGM Co LLC RENTER : Kept Private
Property Name : Lurting Gardens      
Address : 1578 Williamsbrigde road Address : Kept Private
City, State - Zip : Bronx, New York - 10461. City, State - Zip : Phoenix, Arizona - 85008.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Failure to return rent deposit after vacating apartment 4I
Fair Resolution according to renter :
  1. Refund whole depsoit

RENTAL DETAILS
Address               :   1055 Esplanade Avenue, Apt 4 I
City, State - Zip   :   Bronx, New York - 10461.

COMPLAINT DETAILS (from renter)

I rented the above apartment from August 1,2008 to October 31,2012 when my family moved to phoenix. When I rented I paid management fees (which none refundable) and security deposit which is refundable. When I moved out I expected to get back my whole deposit. However as every one know "Superstorm Sandy" hit New York causing a lot of damage and delays. There was no power in the apartment for the week of 28th October, 2012. The elevators were not working. I managed to move most of my things down the stairs. A few things remained which my wife spoke to the building super who agreed to take what he wanted and subsequently clear the apartment. The manager came the apartment before the process was completed and now is witholding my rent deposit. I have diligently paid my rent without delay. I gave them 2 months notice before I moved.I could not predict "Superstorm Sandy" 2 months in advance. I have tried to call the office to sort this issue but they refuse to pick my call. They assume that since I am in phoenix they can ran away with my money. This the United States of America; there is justice for all, hence my complaint. My prayer is they renfund my full deposit of $1400.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jan 22, 2013 Landlord Second response dead-line January 29, 2013 has been set for complaint 23-0908
SYSTEM Jan 22, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Jan 20, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: January 19, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jan 20, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jan 12, 2013 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.
SYSTEM Jan 12, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 18, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0908 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jan 12, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0908.
SYSTEM Jan 12, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jan 12, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jan 12, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jan 12, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jan 11, 2013 Complaint 23-0908 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.