Landlord Complaint Record: #23-1041

Valencia Park    |    Ailene    |    Orlando    ,    Florida 32825    Landlord Complaint 23-1041


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1041 Filing Date : Jan 25, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Ailene RENTER : Kept Private
Property Name : Valencia Park      
Address : 532 Park Tree Terrace Address : Kept Private
City, State - Zip : Orlando, Florida - 32825. City, State - Zip : Orlando, Florida - 32825.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed bugs
Fair Resolution according to renter :
  1. Move me to another apartment

RENTAL DETAILS
Address               :   443 PARK TREE TER APT 2311
City, State - Zip   :   ORLANDO, FL - 32825 3490.

COMPLAINT DETAILS (from renter)

I moved to this complex on October 2nd, 2013 and 1 month later I was having problems with bed bugs. They made me sign a document when I did my lease saying that if I brought bed bugs, I had to pay for treatment. I supose now, they knew they have a problem with this isuue. I am 6 months pregnant and I don't want to have this problem when my baby is born. My contract is until october 2013, so I can't move till then. They brought Massey in to check the problem, and now they want me to pay $500.00. Please, I'm desperate, if somebody can help me, I will really appreciate it.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Feb 4, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: February 03, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Feb 4, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jan 27, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 02, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1041 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jan 27, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1041.
SYSTEM Jan 27, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jan 27, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jan 27, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jan 27, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jan 25, 2013 Complaint 23-1041 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.